Central Bank - Traverse Mountain West Sunrise Way, Lehi

Central Bank - Traverse Mountain Reviews

• H

  Hallie Hillman
  1

  Zero stars for customer service. The tellers are nice and friendly but I had an issue with my account that only the assistant manager Brandon could help me with and it took SIX DAYS for him to reach out to me. During this time I had anxiety over my account because there were deposits coming in and drafts trying to come out and I would call 3 times a day to speak with Brandon but he would not return my calls or meet with me. All I was asking for was a 2 min courtesy call to explain what was going on but he chose to just ignore me. I would not recommend this place for your finances.

  Response from the owner

  Hi Hallie, first of all, thank you for your feedback. We sincerely apologize for your frustration. We aim to provide quick and accurate service to all customers so we will look into this immediately. Thank you.

• A

  Abigale Peterson
  5

  The Traverse Mountain Central Bank location not only has a nice, new feel, but the employees are amazing and helpful! I really felt like I was in good hands, especially with Craig Peterson! Thanks!

  Response from the owner

  Thanks Abigale for the review. We aim to provide the best customer service coupled with top-notch technology.

• N

  Nicole Knight
  5

  Central Banks new Lehi location is beautiful and so convenient just off SR-92 highway. Our company has banked with Central Bank since 2005 and always received great customer service. The only thing missing was a more northern location so we’re super happy to have this new option.

  Response from the owner

  Thanks for the kind words, Nicole! We appreciate your loyalty and review. We are very proud of our new location at Traverse Mountain and are glad that it is so convenient for you! Thanks again!

• C

  Cricket Veenker
  5

  We love Central Bank! Especially the Traverse Mountain Branch. Great service given to all! Everyone takes great care of us. Thank you!

  Response from the owner

  We strive to earn the trust of all our customers! Our Traverse Mountain team appreciates the time you took to leave a great review! Thanks Cricket!

• K

  Kevin Stringham
  5

  Love this branch! The staff are extremely helpful and have always been willing to attend to my every need. Definitely recommend banking with this branch. 5 stars.

  Response from the owner

  Thank you for the feedback and great review, Kevin! Our Traverse Mountain team is wonderful to work with! We genuinely love helping our customers!

• J

  Jenie Mills
  5

  We are so impress with Central Bank at Traverse! Impressive new office, and the staff are so amazing and helpful. Couldn’t be happier.

  Response from the owner

  We are so pleased you feel that way when you come into our new Traverse Mountain office! Thanks for the review, Jenie!

• S

  Spencer Stott
  5

  Fantastic office, Very nice people! I would recommend Central bank to anyone.

  Response from the owner

  We love helping our customers! Thanks for the review, Spencer!

• C

  Craig Veenker
  5

  Excellent customer service! Extremely well run. I almost feel like I’m part of their family!

  Response from the owner

  We are glad so happy you feel that way when you come into our Traverse Mountain office! We love helping our customers! Thanks for the review, Craig!

• J

  John Leatherwood
  5

  I love working with Craig Peterson. He has always been so good to work with.

  Response from the owner

  Thanks for your review, John! Craig and the rest of our Traverse Mountain team are great!

• S

  Steve Morley
  5

  Nice, new branch. Great location and awesome branch manager!

  Response from the owner

  Thanks for the great review, Steve! Our Traverse Mountain team is wonderful to work with!