Central Bank - Provo Riverside N State St, Provo

Central Bank - Provo Riverside Reviews

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  Jared Janson
  5

  This place has 5 stars for a reason! They care more about the relationship with you as a person. The only bank who would help finance my rollback tow truck and did so with ease. Go see Lewis! He is the man! I love my truck!

  Response from the owner

  Jared, thanks for the great review! We're so glad you've enjoyed working with Lew and the rest of our Provo Riverside office. And we're especially glad that you love your truck! We're grateful to have you as a customer!

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  Brandon Barkdull
  5

  Bank Local! Central bank saved our business. We have a good relationship with our branch and that has been a much needed lifeline during this pandemic. They truly care about their clients and are willing to bend over backwards for us. Thank you to everyone on the Central Bank team for watching out for us and helping us through the pandemic. You have a customer for life.

  Response from the owner

  Thank you for taking the time to leave a review. We take customer service very seriously and we are honored to have helped your business.

• S

  Sandy Davidson
  5

  So lost credit cards we replaced quickly an expertly Danette here is fantastically great at her job

  Response from the owner

  Hi Sandy, thank you for the positive review. We're sorry you lost your credit cards as that can be stressful. We're please to hear how Danette and the Provo Riverside team helped you so quickly! We aim to take care of our customers as efficiently as possible. Thank you for banking with us!

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  Heidi Clayson
  5

  I have been banking with Central bank for over 30 years, and the staff at the Riverside branch are the best I’ve worked with. They are knowledgeable, kind and have always given me excellent service. In recent examples, they have stayed late for me as I needed a very important document signed, and time was crucial. They took care of a wire transaction to pay for a ticket I acccrued while traveling international. The staff always makes sure my identity is safe. I trust Central Bank and appreciate their efforts to make my interaction with them as positive as it can be.

  Response from the owner

  It is wonderful to hear that you have had so many great experiences at the Provo Riverside office. We appreciate your loyalty and thoughtful review, Heidi! We aim to keep that local feel coupled with the latest modern tech services and are glad we could take care of your financial needs over the years. Thanks again!

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  Ashley Thomas
  5

  We would highly recommend banking with Central Bank. The employees are very friendly and helpful. They always have a smile on their face. My kids and I love going in on Fridays because they have the biggest, yummiest, free cookies. Yes—completely FREE!!! Central Bank is our other family, it is our forever bank. Thank you for being fabulous!!!

  Response from the owner

  Thanks for the wonderful review, Ashley! We are happy that we could help you with your financial needs--and provide delicious treats on Cookie Friday! We appreciate you as a customer and member of our community!

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  Garrett Chesnut
  5

  I have had accounts here for about 5 years. It is an excellent bank that takes care of its customers. I was impressed by its ability to deal with international use. CB handled international transactions better than Wells Fargo. CB is a great bank that feels small and local, but can compete against all the big names and win easily.

  Response from the owner

  Thanks Garrett for the positive feedback and review! We aim to provide the best customer service coupled with top-notch technology. We appreciate you as a customer and a member of our community!

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  Becky Corless
  5

  I absolutely love banking at Central Bank. I have been a member since 2000 and they have always treated me kindly. I also love the fact that they are really fast at catching fraudulent charges on my account and they are quick to get in contact with you if they feel like a transaction appears to be suspicious. I love Central Bank.

  Response from the owner

  We strive to earn the trust of all our customers. We appreciate your loyalty and review. Thank you, Becky!

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  Paitynn Creates AUs
  5

  I love central bank. I have had an account there since I was born in 1959. My aunt started it for me I have transferred it as I moved and each branch has always been so friendly everyone knows you and greet you and treat you like they have always known you. I would recommend central bank to anyone and everyone.

  Response from the owner

  We appreciate your loyalty and review. We are so happy you enjoy working with our employees and that you like the way we do banking! Thank you, Melissa!

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  Brandon Allred
  5

  I have several different accounts with Central Bank. The employees are very helpful, courteous, and knowledgeable and have gone out of their way to help my family and me with all of our banking needs for years. I would highly recommend them to anyone for any banking/mortgage needs

  Response from the owner

  It is wonderful to hear that you have had so many great experiences at the Provo Riverside office. We love our customers and are so happy that feeling has been communicated through the customer service of our employees! Thank you for your loyalty and the great review, Brandon!

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  James Daniels
  5

  Customer service is exceptional at Central Bank, and I feel the staff is more than willing to go out of their way to take care of my questions and needs. I have had my financials at this bank for over twenty years... my favorite. Jim Daniels

  Response from the owner

  Thanks for sticking with us and for the great review, James! We love helping our customers and are very glad that our passion for customer service has been evident over the years.