Central Bank - Orem N State St, Orem

Central Bank - Orem Reviews

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  Stephen Kitchen
  5

  Central Bank is amazing! I am a local business owner and rely on Central Bank to help me grow my businesses. Brandon Wilkins who works in their Orem branch is a legend in my eyes! He always points me in the right direction and never wastes my time. If you’re tired of how the big banks treat you give Central Bank a call!

  Response from the owner

  Thank you for the great review, Stephen! We appreciate your business and we agree that Brandon is an amazing asset.

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  Elaine Kirsch
  5

  This bank is the greatest!! Karen and Debbie have helped me for over 20 years here. They are efficient, friendly and caring. When our family needed funds transferred from overseas locations to our home in Utah, Central Bank handled it with ease. When my husband died I felt support and love from my bank. I simply cannot say enough good things about this bank and the employees at this location!!!

  Response from the owner

  Hi Elaine, thank you for the wonderful review. It's great to hear specific experiences that our customer have with our team at Central Bank. We appreciate your business and loyalty. Please never hesitate to reach out for whatever financial needs you may have in the future. All the best!

• A

  Asher Puth
  5

  This bank has incredible service. The staff are all super friendly and it’s very well lit and decorated very nicely so that when you walk in you feel right at home.

  Response from the owner

  Thank you, Asher for the great review! We appreciate your business.

• J

  Journey's End Homes
  5

  Having capital available to build homes is the lifeblood of our business. Central Bank has been an invaluable partner to work with the past number of years. Our experience here is centered on relationships that have helped us grow and we are happy to continue working with them in the future.

  Response from the owner

  Thank you for your feedback and review! We are glad that we could meet your financial needs. We truly love helping our customers and appreciate you as a client and member of our community!

• A

  Amazon Wilson
  2

  I have banked with Central Bank for over 10 years. I have 4 accounts with them (personal and business). I keep high amounts in my accounts (usually $20K to $50K) in my non interest bearing accounts. But when I had an oversight in one account and I got charged multiple overdraft fees of $25, I called to see if they could wave all or part of the fees. They would not wave any of the fees. Also I hate their online banking. Makes me text myself a code every time even though I check the box that it is a personal computer. For these reasons, I will be taking my business somewhere that will appreciate me and my bussiness..

  Response from the owner

  Hi Amazon, we appreciate you taking the time to leave your feedback. Unfortunately, we are unable to find your name, "Amazon Wilson" in our system. We try hard to work with our customers to find solutions that work best for the bank and the customer. Please reach out to our Orem office personally at (801) 224-1420 so we can review your accounts and resolve any issues. We take customer service seriously and would appreciate a dialogue to better serve. Thank you and we look forward to the conversation.

• C

  Cody Trotter
  5

  As a general contractor I have worked with many banks over the past 17 years. Central bank Is always my first choice for construction loans: great service, promt draw payments and an overal excellent experience. It’s not just the bank but the people! Thanks Central Bank team :)

  Response from the owner

  Thanks for sticking with us Cody! We are happy that you enjoy working with our team of employees here at Central Bank and are also glad that we could take care of your financial needs! Thank you for your loyalty and great review!

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  Sharon Zobell
  5

  I have banked at Central Bank for nearly 40 years. I can't say enough good about them. During that period of time I have also had accounts at two other main banks. Neither of those banks gives you anywhere near the type of customer service you receive at Central Bank. The accounts I had at other banks are now closed. I highly recommend Central Bank!

  Response from the owner

  Sharon, thank you for your loyalty over the last 40 years and for allowing us to take care of your banking needs. It's no secret that we love helping our customers! We've enjoyed knowing you and working with you and are glad to call you one of our wonderful customers. Thanks for the great review!

• B

  Brittany Peterson
  5

  We have had such a positive experience doing business with Central Bank. Jesse provides the best customer service and goes out of his way to help our business run smoothly and efficiently. Central Bank cares about their clients.

  Response from the owner

  Jesse is great to work with and so is our entire Orem team! We strive to earn the trust of all our customers. We appreciate your loyalty and review. Thank you Brittany!

• Z

  Zona Dayton
  5

  Central bank, it’s a great little bank. The manager and employees are very friendly and helpful. They look and act very professional. I always feel good inside the bank and happy when I leave.

  Response from the owner

  Zona, we can't thank you enough for your wonderful review! We're happy to have you as a customer and have enjoyed working with you. Thanks for your positive feedback.

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  Christie Norris
  4

  I've used Central Bank for my business and personal needs and always received friendly, good customer service. I usually only use the drive through at the Orem branch but have always had friendly, competent tellers.

  Response from the owner

  Thanks for the positive review, Christie! We're glad that you've enjoyed working with our Orem team and that we could take care of your banking needs. Please let us know if there is anything we can do in the future to improve!