Centennial Bank Panama City Beach Pkwy, Panama City Beach

Centennial Bank Reviews

• Y

  Yan Robinson
  1

  This bank have the worst customer service ever, The lady at the first window seemed very prejudiced , From the moment I approached the window and said hello, her response was , Are you here to open an account I told her yes then she proceed to asked which country are you from and she kept twisting her head with an attitude ,she ask for a lot of documents in which I presented them to her then she asked for another document that I didn’t have with me so she said that I could email that particular document to her so when I went home I did, it was about merely 5 seconds after I emailed that document she called me stating that she can’t open my account and that I should go an open an account with another bank like regions with attitude in her voice..

  Response from the owner

  Centennial Bank strives to provide excellent service to our customers. We have received your complaint and acknowledge that you felt you were not given the attention and gratitude you deserve. We want to assure you that we will take the opportunity to address your concerns within the Bank. We offer our sincere apology. We know you have choices and appreciate you choosing Centennial Bank. Feel free to contact us with any further concerns at https://www.my100bank.com/#get-in-touch.

• S

  Savanna Kennedy
  1

  This place is a joke. I will be turning them into Visa. As a distributor, your customer service is terrible. Needed a cash off of my NetSpend card. First, she stated the system was down. Huffed and puffed about the transaction. Then, refused the transaction because my id didn't match the zip code. But my name completely matched. Go to Regions. They greeted me with smiling faces, excellent customer service.

• K

  KARRIE ARNOLD
  5

  I've banked with Centennial for years at the Thomas Drive branch. I moved to the west end and now mostly use the PCB Pkwy branch. They are always efficient and courteous at any location I use. Highly recommend!

• a

  ann Henry
  5

  I’ve been banking at Centennial Bank for years. They are efficient and easy to deal with. They will go out of their way to satisfy a customer.

• V

  Verona Kerr
  1

  Saturday June 22nd I've been waiting at the drive thru from 8:30 and until 8:56 they were still close

• L

  Lisa Pinto
  2

  The ATM machine at the bank is ridiculous!!

  Response from the owner

  Hi Lisa, we apologize for your experience and have mentioned the problem to an appropriate group. Thanks.