Castle Mortgage Corp. Cumberland Rd, Fishers

Castle Mortgage Corp. Reviews

• D

  Dona Hayes
  5

  Castle Mortgage Corp was awesome to work with. As an actual 'client' of theirs, they were quick, professional and went above and beyond to orchestrate a perfect mortgage for us with an attractive interest rate for my husband and myself on refinancing my personal residence. As a real estate broker, they've also performed miracles for some of my buyers; even those that had trouble getting financing elsewhere. They're knowledgeable about the products (mortgages) they have available and are great at matching the right loan to the buyer's needs. I can highly recommend them. Kudos to Bill and Don.

  Response from the owner

  Thank you for taking the time out of your day to review us, Dona! We truly appreciate you taking the time to share your honest feedback and for your recommendation. Have a great day!

• T

  Taylar Profitt
  1

  I am a first time home buyer "in the making". Myself and my Finance were referred to a specific member of this company. The level of unprofessionalism was astonishing when it came down to basic questions and the steps needed to fullfil the task at hand. I shouldn't be ridiculed for having questions nor should I ever have to be sorry for it. I for one would prefer to work with someone level headed and understanding. You won't find that here. IF I COULD LEAVE A REVIEW ON HERE EVERYDAY TO PREVENT SOMEONE ELSE FROM WASTING PRECIOUS TIME, I WOULD. YOU'VE BEEN WARNED.

  Response from the owner

  Taylar, I have no knowledge of your transaction or the specifics. I assure you we are here to assist you and many others in the process of home ownership. You can call me @ 317-947-4903 to address this issue. Respectfully, Donald D. Morical II

• K

  Kia Montgomery
  5

  I am in awe of the level of service I received during my purchase process! My loan Officer was great and very helpful on many things I knew not of, got me a low rate and he even paid for my appraisal :) This will be my mortgage company for years to come! Thank you Castle Mortgage Corp.

  Response from the owner

  Thank you very much, you are highly valued. Don Morical

• A

  Amber Botts-Handy
  5

  Great service and quick, easy loan process. Castle Mortgage and team was awesome to work with! They walked us through every step of the loan process and made sure we did what we needed to do to close on time. Highly Recommend!

  Response from the owner

  Amber, we truly appreciate this review. We are glad our team provided you with a great experience!

• A

  Amos Mayes
  1

  I am an indirect customer. The people buying my home made the mistake of using this mortgage company. We were to close this Friday only to have found out today (two days before closing) that they don't meet income requirements for a USDA loan. Having secured a USDA loan in the past, I knew in the very beginning the eligibility requirements before ever making an offer. How this mortgage company failed to convey this is mindboggling. This company is an absolute JOKE!!! don't waste your time or anyone else's using these jokers. If i could give a negative star rating i would. Their ineptness has now caused a ripple effect for all parties.

  Response from the owner

  We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our integrity and the high quality standards we maintain. We would like to make things right. Feel free to reach out directly and we can discuss what went wrong. Thank you.

• D

  Delfin David
  1

  Very unprofessional don’t waste your time with this company.

  Response from the owner

  We're extremely sorry you had an unfavorable experience with us. Feel free to reach out directly and we can discuss what went wrong. Thank you.