Bank of America (with Drive-thru ATM) E 116th St, Fishers

Bank of America (with Drive-thru ATM) Reviews

• L

  L.A. Remenicky
  1

  If I could give less than a full star I would. We are trying to close out a deceased love one's bank account and according to the website we can call a financial center and make an appointment. A representative at this location just told us we have to go through Estate Services which we have been trying to contact by phone for 2 months after sending them an email per the instructions on the website with the required information and not hearing back from them. DO NOT BANK WITH THIS COMPANY!!!

  Response from the owner

  Hi, this is not the experience we want our clients to have and we're sorry to hear about your loss. We'll certainly be sharing your feedback with our leadership team. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• C

  Charles C
  1

  Read the other reviews, DO NOT BANK here!!!! Staff is rude and disrespectful & unable to perform simple task. We have TWOOO Business accounts through this bank we will be closing based solely off the staff at this location. The bank has my Name on the business account the debt card LITTERALLY has my name on it, and it matches my ID the teller still refused to give me the funds needed for a purchase saying I am not on the account. She was told to check the social security number and she said "yours is not on there" she was never once given my social security number she has NO idea if it is on there because she is too lazy or incompetent to do the job. They put my business's in a bad position today on a purchase. Go any where but here!

  Response from the owner

  Hello Charles. I'm sorry your experience with our financial center team wasn't what you expected.  We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark

• T

  Tamara Lorraine
  1

  Service is abysmal. The only reason this location gets one star is one Black female employee who is always helpful. Any other time, wait forever without being acknowledged while you visibly see available employees sitting. Very disappointed!

  Response from the owner

  Hi, Tamara. We're disappointed to read this and would like to know more about your experience. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• K

  Keykey Marie
  1

  This has been the worst bank I've dealt with. I would never choose to bank here. (Business acct) & I will tell everyone to never bank here.

  Response from the owner

  We're sorry to hear that we did meet your expectations. To help us review further, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Our Social Media Client Care team is available to help further address your concern. ^jan

• M

  Moiz Ahmed
  1

  Ate 10 business checks. First time visiting this location. Tested one check, no issues. Tried 10 checks out of a stack that needed to be deposited: nothing except a big fat error. Called and was told I need to file a claim. Why did the machine not spit the checks back out if there was a problem? And now I have to know the exact amount of each check, who it was from, to file my claim properly. I will never trust a bank of America ATM again. In case you're curious, it's atm number IINH6564

  Response from the owner

  Hi Moiz. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^marty

• B

  Baljinder Singh
  2

  Bad customer service they always ask you to make appointment for wire service

  Response from the owner

  Hi Baljinder. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. Here's where you can find out more about wire transfers: https://www.bankofamerica.com/deposits/wire-transfers-faqs/. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^susan

• G

  Greg Montgomery
  1

  Absolutely no service at this bank. Avoid at all cost.

  Response from the owner

  Hi Greg. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^tasha

• D

  DJ Lane
  5

  Map is a little outdated and street view as well. but the bank is there! It is extremely high tech, at least it is to me. Great location, easy to find. Automated and overall feeling of very safe banking. Recommend to any BofA customer.

• R

  Roberta Marie Munroe
  5

  Excellent service! I am traveling through on my way to California and had to deposit a cheque in person. The women who run this branch were fast, friendly and incredibly knowledgeable. Highly recommend it!

• A

  A Matsumoto
  1

  I am a longtime BoA customer. I disputed a fraudulent charge by Pep Boys. I didn't realize Pep Boys had installed a cheaper battery until I applied for a rebate. BoA closed the dispute and sided with pep Boys because they had a signed receipt, despite the fact that I was cheated.