Castle Creek Pet Resort & Spa Virginia Pkwy, Mckinney

Castle Creek Pet Resort & Spa Reviews

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  Kasia P
  4

  We boarded our dogs over xmas break. 2 large dogs, got to play, not super expensive, easy cancelation policy in case you change your mind and as I understand it parents of the owners own the ranch behind it. In case there is any trouble after hours. Only wish I have would be to get updates about the pups during their stay.

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  Steven Boydstun
  5

  My dog Moxie stays here when we are out of town. She looks forward to staying here, loves the people and getting to play with other dogs. Great place, can't recommend more.

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  Christy Lee
  5

  My dog has gone to Castle Creek for daily daycare since she was a puppy and she’s 4 years old now and she loves it and she adores the owner and staff! The spacious private rooms and natural grass to run on, as well as outstanding professionalism, are what makes Castle Creek different and better than any other facility in the area. They treat their dogs and owners as family and they have truly become part of our family! They take time to understand each dog and owner to make sure their services are customized for maximum care of their clients. I am just one of a group of “regulars” whose dogs attend daycare daily and have for years and I recommend Castle Creek very highly and always suggest them to family, friends and coworkers. I don’t board my dog very often but when I do they are top notch and take excellent care of my baby when I am traveling. Their grooming staff is also excellent! Overall I give my highest recommendation to Castle Creek as a customer for over 4 years.

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  Chelsea MacKinnon
  5

  Such a great spa and resort! We absolutely love dropping off our pups to get groomed and for daycare visits! The staff truly care and loves our puppies and makes sure they look perfect come pick up time! We couldn’t imagine taking them anywhere else! Love Castle Creek!

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  Melissa Pescatello
  5

  My dogs who hate going anywhere love coming here. I love the service I get and the communication is top notch. I know that whether my pups are there for grooming or boarding that they’ll be cared for like they were at home (usually they are spoiled more). Recommend to anyone I meet.

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  Kelsey Sidwell
  5

  My husband and I frequently board our senior beagle at another pet resort off 380 in McKinney with a lot of acreage, but they were booked last time we needed them and wound up bring our beagle to Castle Creek instead. And while we have nothing against this other pet resort (we're always happy with them), our beagle was always so EXHAUSTED after staying there. She would come home and crash in her kennel and sleep all day and night and not want to get up until the next morning. I'm not sure if she was not getting the rest she needed or if they were exercising her too much, but she came home so happy from Castle Creek! The staff were all so kind, and seemed sad to see her go. I called again recently to re-book her for an upcoming trip, and the gentleman on the phone literally went "Yay!" went I told him she would be coming in to see them. Castle Creek also did an excellent job with her grooming, and the prices were comparative to what we were already paying at the other pet resort. Highly recommended!

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  Susan Stringer
  5

  Castle Creek has a unique option called "Private Play," which is perfect for my human-loving dog Henry. He loves going to Castle Creek and gets lots of love and attention from people and gets exposure to other dogs but from a safe distance because he can be other dog aggressive. I have used Castle Creek for boarding, grooming, daycare and photography. All their services have been excellent!

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  Mason Zack
  5

  I bring my bulldog regularly for daycare and she loves it. Lily always gets really excited when we pull up to the door so I know she is having a great time. The staff is extremely friendly and knowledgeable about dogs too. I wouldn't dream of taking my dog anywhere else.

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  Janet Israel
  5

  My pets are very well taken care of, for play dates and boarding. We also get our dogs groomed there and they always look fantastic! They're happy at drop off and pick up

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  Mike Young
  5

  Nice facility for boarding dogs. Friendly staff. Our dogs love going here. Modern facilities with indoor and outdoor sections of each boarding room. Play time opportunities for all the dogs. Deducting one star because most phone calls reach an answering machine and you're playing telephone tag after that. Update - They've added staff to handle the phones so restoring 5th star.

  Response from the owner

  Thank you for the review, Mike! We do try our very best to answer the phones when we're not running dogs back and forth from the lobby to the kennels. One of the disadvantages of having 3 seperate buildings. :-) We can schedule appointments for boarding and grooming via email as well. Again, thank you for the review!