Cash Store Texas Ave S, College Station

Cash Store Reviews

• J

  Jolecia Hardin
  5

  Chantelle has been awesome from both of my visits! The girls a the store are so nice and greet every customer. Never had a bad experience with these girls. I'll gladly be back. They've really worked things out with me considering my limited income. They get anyone approved! Go check them out. I'll definitely be back a third time!

  Response from the owner

  Jolecia, we will let the staff know that you really enjoyed their service. Thank you for your 5-star rating and review.

• A

  Alexis
  5

  Chantelle was amazing! Went in on a time crunch and she worked her hardest to get me something to help with a bill that was overdue. I love how personal I felt and how she interacted with her employees. Definitely go see her!

  Response from the owner

  Hi Alexis - Thank you so much for sharing your experience. We firmly believe that good customer service should be the cornerstone of every business and we are very pleased to hear that was the case during your visit with Chantelle and her team.

• E

  Elaina Curtis
  5

  Chantelle Smart is a sweet, knowledgeable, fun lady! She was inviting and compassionate while she walked me through the whole process. And the background music was fun and upbeat, giving the whole place a current/friendly vibe.

  Response from the owner

  Hi Elaina - thank you for sharing your feedback! We're very pleased that Chantelle was able to provide such a great experience for you.

• D

  Diandria Brooks
  5

  My approval process was easy and done in a timely manner. All the Ladies are extremely helpful and nice. Chantelle is always professional and goes over and beyond for her customers. Will definitely recommend their services.

  Response from the owner

  Hi Deedee - thank you for the positive feedback. We firmly believe in good customer service and we are very pleased to hear that has been the case during your visits with Chantelle!

• N

  Nikki Rathburn
  5

  Their customer service is great!! Thanks to Chantelle Smart. They are so great I keep coming back and refuse to pay off my loan!! Best experience ever been coming since 2016! Thanks for everything y'all do to make my experience great.

  Response from the owner

  Thank you, Nikki. Chantelle will be happy to know that you had a great experience.

• D

  Diana Briseno
  5

  Chantelle Smart helped me. My experience was very nice. Chantelle has amazing customer service skills. You are blessed to have her as an employee.

  Response from the owner

  Hi Diana - thank you so much for those kinds words about Chantelle!

• T

  Tabetha Borgfeld
  5

  Chantelle was extremely helpful and friendly. They are very fast and make you feel really welcomed. Definitely coming back if I ever need another loan!

  Response from the owner

  Thank you, Tab. Please let us know if we can assist you again.

• N

  Nache Verner
  5

  I met with Chantelle Smart in the store. She was very welcoming and extremely helpful. It was fast and easy. I would recommend for anyone to go visit a store. I am very pleased.

  Response from the owner

  Nache, thank you for the review. We will let Chantelle know that you were pleased with her service.

• M

  Morgan Mcnutt
  1

  I highly do not recommend this place! I got a 590 pay day loan and I’ve have been paying on it for a while! I have made payments in store and money will still be taken out of my account, then when I go to see what’s going on they tell me nothing came out! I have asked them multiple times if they are gonna call me for my reminder to do it in the afternoon. I work nights and sleep during the day. I had to tell them 4 times to call after 4:30. But they kept calling during the middle of the day and not just once but 2 call within 30 minutes. Now I’m having an issue with them telling me how many payments I have left. This is the third time now that I have asked how many payments I have left and yet again I get told 2. Seems like I have been stuck on 2 for about 2 months. My last payment is the day of Christmas, so let’s see if that’s actually true.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• T

  T Merchant
  1

  The guy who answered the phone was rude. I asked can i fax my documents over i was at work “oh so you want to apply without coming in”. I don’t even want the loan anymore. These people are a joke! He sounded irritated because i was asking questions because I’ve never been to them so he just sit on the phone.

  Response from the owner

  We were very concerned to see your review. We believe that customer service should be a key focus at every company and we are sorry to hear that this was not the case with your experience. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.