Cash Store Lake June Rd, Balch Springs

Cash Store Reviews

• l

  lilJayjay24 Kobe
  5

  If you ever need a loan I will recommend Jessica, Iris or Vanessa these ladies are awesome. Always makes me laugh and love that they always give me a reminder when my payments are due, because I work a lot I will forget. These ladies are super sweet and will make you feel comfortable during the process.

  Response from the owner

  Thanks, Jaylene! Come back and see us again soon!

• J

  Janice Johnson
  5

  If you need extra money go to Iris she is super nice and helpful. Plus she will have you in and out really quick. The girls are super great and friendly.

  Response from the owner

  Thanks so much for the wonderful review, Janice!

• G

  Gerald Jackson
  4

  It was great I didn't get the loan I wanted because of issues on my side but the did help as much as they could

  Response from the owner

  Thank you for your review! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• L

  Lloyd Nickerson
  5

  Went in today Iris was so helpful she helped me print my documents online. Was super nice and got me approved. Thank you Iris!

  Response from the owner

  Thanks, Josephine! We're glad we were able to help!

• s

  savonte noelle
  1

  My experience was not good. The attendant Shelby is extremely slow. Her people skills need some work. I will not utilize their services again.

  Response from the owner

  Hi, Phoebe. We are sorry to hear you did not feel like you received the best customer service possible, and we appreciate your feedback. Your experience has been shared with the appropriate members of our team, and if you have any other comments or concerns, please feel free to reach out to us. Thank you!

• J

  Jenny Block
  1

  Do not waste your time Went to get a small loan but my driver’s license name did not match the name on my bank account I’m obviously the same person and could verify tht with the person in office but she stated tht I would have to provide for the system an additional form of picture Identification no one carries around two forms of government issued picture identification that is definitely a ridiculous requirement

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• D

  Donald Harvey
  5

  Anytime I go to the Cash Store the ladies there always have a smile on their faces which brings a smile to mine. Go see Jessica, Iris, Jasmine, Vanessa or Janet

  Response from the owner

  Hi, Donald! We're so happy to hear you enjoy coming to see us! Thanks for the review!

• T

  Tameka T
  1

  Don't waste your time with this place. They will have you give your entire life history , in addition you will sit and wait 2 hours to find out you're not approved even when you have all the documents that they claim to say is only required. A waste of time gas and energy. Cash store is Definitely NOT recommend. ALSO THEY DO RUN A CREDIT CHECK WHICH IS NOT STATED SO IF YOUR CREDIT IS NOT GOOD DEFINITELY AVOID THE CASH STORE

  Response from the owner

  Hi, Tameka. I apologize for the late reply, we have been having some issues accessing our reviews and messages recently. What you've shared is concerning to us and we'd like the opportunity to handle it immediately. Please give us a call at 1-855-279-2205 so we can learn more about your experience and how we can improve.

• D

  Debonair Show
  5

  The staff is friendly. Its all women working in there. They are very knowledgeable of the loan business. Here name is Jasmine and she's my favorite employee in there.

  Response from the owner

  Thank you so much for sharing your experience and those kind words about Jasmine!

• C

  Caressa Cruz
  5

  I always go in with my husband and Iris usually helps us out she is great, she gets us in and out and has great customer service

  Response from the owner

  Hi, Caressa! Thank you for such an awesome review! We hope to see you both again!