Cash Store Broadway Blvd, Garland

Cash Store Reviews

• M

  Morgan P
  1

  The ladies are lovely, but they advertise that no credit is needed, yet the deny you based off your credit even if you have a better paying job than they do. The first time I applied, I was denied ONLY because my check stub wasn't in the PDF format, according to the denial paper. Applied a month later when I got a new job and was denied based on my credit, which had only improved since I last applied. Why wasn't I denied the first time for the same reason? Wasted 2 hours of my family's life on my daughter's birthday.

  Response from the owner

  Thank you for sharing your experience with us, Morgan. I have shared your review with the appropriate members of our teams so that we can work to address and improve upon the concerns which you've expressed here. If you have time, please reach out to our Customer service Representatives at 1-855-279-2205 so we can learn more about what happened and how we can do better.

• J

  JAMES EDWARDS
  5

  I have been a regular customer at this location for over a year. The store manager name is Cindy. She has personally assisted me on several occasions. Cindy is very professional, courteous, and is genuinely kind and helpful to all the customers. It is great experience to be welcome into the store with a smile and kindness during a time of hardship.

  Response from the owner

  Hi, James! We're happy Cindy is so great! Thanks for letting us know!

• L

  Layylaa10
  1

  The people are friendly, and I know the schedule to pay off the loan, it's just gets annoying whenever you get several phone calls and then they call you AT WORK to say you have a payment due, it's frustrating. A simple message is perfect, not blowing up someone's phone while they're at work. Wouldn't recommend someone here because of this.

  Response from the owner

  Layylaa, we apologize for the inconvenience.

• R

  Robert Throckmorton
  1

  Unprofessional, put wrong date on my repayment. Then called me to tell me i had to pay for his mistake which i did. Didn't try to say sorry, instead blamed me for his mistake.

  Response from the owner

  Hi, Robert. We're very sorry to hear you had a less than pleasant experience with us. We are concerned by your review and would like to learn more about your particular experience. Please call us at 1-855-279-2205, so we can discuss this in more detail. Thank you.

• m

  monquice hess
  5

  mrs bracely is the most awesome manager I love the crew mrs Kimberly was the most wonderful person they took very good care of me the store was clean a welcoming an I want to give a extra 5 star to the whole crew they are all great an will be referring much more customer in the future may god bless

  Response from the owner

  Thanks so much, Monquice! We're so glad you had such an awesome visit with us and we hope to see you again soon!

• S

  Shenell Harris
  4

  Only used it once, was a pleasant experience. Helped when I needed it.

  Response from the owner

  Hi Shenell - thank you for the positive feedback.