Cash Store Frankford Rd, Dallas

Cash Store Reviews

• J

  Jane White
  5

  Edgar was fast, efficient and honest. As long as you come with everything you need, you’ll be in and out. And if you don’t have print outs of what you need they can do it right at the store which really convenient!

• T

  Tamarae Smith
  5

  Easy and friendly. I was approved for more than I applied for. Edgar was a great help!

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• S

  Steven Lira
  5

  Edgar is really professional, knows what he is doing, I recommend Edgar and this cash store. 💸

• d

  derexius cleveland
  5

  Great customer service Edgar was excellent and extremely professional and informative thanks you so much for your help today I will come back cuse if him thanks again

  Response from the owner

  Thank you for your 5-star review! We believe that customer service should be a key focus of every company, and we are happy to hear that Edgar helped make your experience a great one. Thanks again for doing business with us and have a great day!

• E

  Edward Anderson
  5

  Go by and talk to Edgar, real professional and got me in and out the do in 20 min. Tell him Edward sent you!

  Response from the owner

  Thank you for your 5-star review, Edward! We believe that customer service should be a key focus of every company, and we are happy to hear that Edgar helped make your experience a great one. Thanks again for doing business with us and have a great day!

• B

  Bethany Barnes
  1

  not the best fist experience. i went and spent 30 min with a lady that was very slow and didn't know how to use her own equipment. i ended up having to do some of the work for her. we were almost done and a guy came and took over for her and i had to start all over, with the application, with him. i ended up leaving because apparently they didn't know how to do their job. i will try a different location tomorrow and see how it goes.

  Response from the owner

  Hi, Bethany. Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We have shared this information with the appropriate members of our management team and we hope that you will remain one of our valued customers. We hope you had a better experience the next day, and please let us know if you have any questions or need any further assistance.

• S

  SonJi Allen
  5

  Go see the DREAM TEAM and tell them I sent you! Not Kidding show them this referral and they will take care of you! If you borrow $100 it costs $8 to pay it off! Nettie (spelling) and Jose were amazing tonight! I walked in needing to make a huge uncomfortable payment from the money I borrowed way more than $100 ...I owed $1k! I was so stretched financially! Nettie gave me options that fit my lifestyle! I made a huge payment and they adjusted my balance after a refinanced plan and Omg I was so happy it lowered my payments drastically annnnnd decreased the balance!! Jose and Nettie don't shy away from options that work for me!!!! I thought they would need blood, arm, and a leg lol...but my pymnt plan allowed me to balance life again as I get the loan paid off without defaulting! Customer service a cut above the rest!!! They both offered so much information to avoid default as I pay back what I borrowed! Thank you for being rock stars and taking good care of me!

  Response from the owner

  WOW! Thank you so much for your incredible review, SonJi! We're so happy that our Dallas team was able to provide such incredible service for you. We're all about a great customer experience, and I am so glad that we were able to give that to you. Thanks, again!!

• M

  Mia Brown
  5

  Edger is the MAN! he helped me in a time of need! very professional and nice! will definitely be going back when needed

  Response from the owner

  Thank you, Mia, for sharing your awesome experience! It's always amazing to hear that our staff delivered such a great experience to a customer. I will share your review with Edgar so he can get the credit he deserves. Thank you so much, and we look forward to your next visit.

• T

  Tim Carson
  5

  Excellent customer service...fast and easy if u ask for a reasonable amout...be aware 581 PERCENT INTREST...use as a last resort...

• A

  Alicia Ruiz
  1

  Not a great experience! Customer service sucks I needed the loan was approved but once I pay them back not coming back.

  Response from the owner

  Hi Alicia. We were very concerned to read your review. If possible, could you please give us a call at 1-855-279-2205 to speak with one of our Customer Service Representatives? We take customer service very seriously and would like to find out more about the nature of your experience.