Cash Store Dallas Pkwy, Plano

Cash Store Reviews

• M

  Marian Cole
  2

  The representative name Edgar that was assisting me went through my profile update my account with no problem. He ask for bank information and because their wasn’t enough activity on their he’s word of mouth actually helped denied me instead just trying to run it through the system! I had the income plus etc. You all just lost my business I see why you guys don’t have as many stores now y’all are almost like the IRS want to know you’re whole life spending history!

  Response from the owner

  Thank you for bringing your experience to our attention Marian. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We would be glad to address your specific concerns over the phone - you can reach our Customer Service Department directly by calling 1-855-279-2205.

• A

  Alexis Cedillo
  5

  Tre was great ! Very helpful and knows how to keep a conversation going. Made the process so easy. Definitely recommending this place to friends and family!

  Response from the owner

  Thank you for your 5-star review, Alexis! We believe that customer service should be a key focus of every company, and we are happy to hear that our team helped make your experience a great one. Thanks again for doing business with us and have a great day!

• D

  Dallas Local
  1

  I have never done business with this place and they called my work line 3 times in a row. I can only assume they do this to their customers which is harassment. When I called to be removed they asked for a cell phone number? Why would I give them this. The person with whom I spoke with was snippy as well. Be cautious with this place, seems aggressive.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your interaction with us over the phone. We have shared this information with the appropriate members of our management team for review. Please let us know if you have any questions or need any further assistance.

• M

  Michelle R
  5

  I've used this place (Plano location) a handful of times. I can't speak for anyone needing a loan for longer than a week or two as I've paid off my loans within that time frame every time. I use them when I need money but don't get my paycheck for about another week or so. If you need a loan for longer be prepared for paying big interest, that's how all companies like this work, not just Cash Store. The longer you take to pay it off the more interest you pay. This location is great. They make you feel very comfortable and are very professional. Love going through them when I'm in a jam. Once you're approved you get your money right there and then. To me getting a loan is pretty friggin embarrassing (I overthink things lol) but for real they act like it's completely normal and you feel zero judgement. Awesome place.

• B

  Bill “tacticalyakn” Gibson
  5

  Outstanding friendly service--quick-easy---in and out in a flash Great service guys--been with them for over a year now and no problems. They know me by name when I walk in the door---That's HUGE !!! Wish my company did as well with customer service as they do !!

• R

  Ronnie Myers
  1

  Absolute crooks. Avoid at all cost. These people will wrangle you into a f*@cked up loan that you end up paying thousands for over several months. This is a scam, if it is not illegal, it really should be.

• T

  Tiny Jordan
  1

  The guy that did mine was nice but they didn’t approve me and wouldn’t tell me why..

  Response from the owner

  Thank you for your review. We always appreciate feedback from our customers. If you would like to call our Customer Service Department directly please call 1-855-279-2205, they would be happy to assist you with any questions you may have.

• J

  Jcraze Wilson
  1

  So " unprofessional " Brendon took my name and number, and never called back!

  Response from the owner

  We're sorry to hear that you didn't have a great experience. If you have anything else you'd like to let us know, or if you would like to talk to someone about taking out a loan, please feel free to give us a call or fill out an application on our website.