Cash Store Mason Rd, Katy

Cash Store Reviews

• M

  Marina Diaz
  1

  Very unprofessional always called requesting payment the day before. Ended up paying alot of interest back. Not worth it do not go here! Look elsewhere!

• F

  Francisco Velazquez
  5

  Mr Brian was the most helpful person. He approved me with a low credit score. I had been to another cash store but the customer service will not compare. As a customer of Wells Fargo I was tired of getting declined for a credit card. But Mr Brian made it easy for me to get some quick cash. I will most definitely recommend him

  Response from the owner

  Thank you for your 5-star review, Francisco! We believe that customer service should be a key focus of every company, and we are happy to hear that Brian helped make your experience a great one. Thanks again for doing business with us and have a great day!

• W

  Wild Bull
  1

  This Predatory lending company pays for a service that deletes negative reviews about them in the internet. This place will sell your personal identification information to other sketchy companies for years to come. Also realize that when you apply for a loan doesn't mean you will get it. They will store all your personal info on their computer to sell to 3rd parties. I have been getting non_stop spam robo calls after going to this place. I have perfect credit and now have all sorts of solicitations from other predator loan companies. If this place did you wrong then share a review online. Make a Yelp review. Also make a review on Rip off report and file a complaint with the State Attorney general's office. The complaints will pile up and have to be addressed eventually

• H

  Heather Heckle
  5

  I had the best experience here, it really is quick and easy. Everyone was so informative and got me matched with the right loan. All the ladies were so sweet they all talked to me while the loan was going through. Definitely recommend

• B

  Brian Keith
  1

  Waste of time I did my application online got pre approved went into the office four different times because of bank statement issues wasted four days of my time … I was better off just getting a small personal loan from my bank less stress and less hassle I had a smoother time getting my mortgage on a 400k home Then getting anything from them horrible experience I mean horrible stay away waste of time

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We have shared this information with the appropriate members of our management team and we hope that you will remain one of our valued customers. Please let us know if you have any questions or need any further assistance.

• J

  Julianna Castrillon
  5

  I ALWAYS have a great experience coming into this location. Very kind helpful and organized staff. They work in a fast pace and it is really appreciated. I recommend coming into this location if you are looking for a loan!

  Response from the owner

  Thanks, Julianna! We appreciate you taking the time to share your experience and for the recommendation.

• J

  Johny Majano
  1

  Don’t waste your time, they have old system and doesn’t know how to read a credit report. I was there and the printer jammed like 5 times, computer frozen and the lady who work there asking so much question about how to input information. They need to be trained. Waste of time.

  Response from the owner

  Thank you for bringing your experience to our attention. We firmly believe that good customer service should be the cornerstone of every business and we are very disappointed to hear that was not the case during your visit with us. We have shared this information with the appropriate members of our management team.

• T

  Trevor Cave
  5

  This was a very easy and well explained loan. Great option if you know you can repay. Kayla was my contact and she was awesome.

  Response from the owner

  Hi Trevor - thank you so much for sharing the positive customer service experience you had with Kayla. We appreciate your feedback!

• M

  Meg Johnson
  5

  Had a great experience and some awesome help here today! Couldn't have asked for better customer service. Thanks again!

  Response from the owner

  We are very pleased to hear about the great customer service experience you had with us, Meg. Thank you so much for sharing!

• Y

  Yvonne Casanova
  5

  Awesome people. They are very helpful. They took the time to explain and answer everything.

  Response from the owner

  Thank you for sharing those kind words about your experience with us, Yvonne!