Carlos Villalon at First Centennial Mortgage W Main St, St. Charles

Carlos Villalon at First Centennial Mortgage Reviews

• J

  Jackie Loewe
  5

  Carlos returned my initial call within minutes and his level of customer service retained that high standard. Even through the COVID 19-related challenges, Carlos and his team were extremely professional. The document portal they use made the collection of financial data so much easier than other mortgage firms I've used in the past. I highly recommend Carlos and his team!

  Response from the owner

  Jackie! Thank you very much for taking the time to review. I really appreciate it.

• B

  Brian Hayes
  5

  Carlos single handedly helped me get my financial house in order. I worked with Carlos on three consecutive refinancing situations. Since working with him I have been able to increase my credit score from 640 to 780, pay off all my credit card debt, lower my rate from 5.75 to 2.5, and reduce my term from 30 years to 19 years. Carlos took the time to walk me through each step and he has constantly gone above and beyond. I highly recommend him and his team!

  Response from the owner

  Brian! Thank you very much for taking the time to review. It was a pleasure working with you. Please keep in touch. CV

• C

  Cesar Alonso
  5

  Carlos and his Team have been great from day one making our mortgage process experience as easy as it can be. They were great at communicating, very specific and timely. We closed on time with no issues. Not to mention he locked us a GREAT rate!!

  Response from the owner

  Cesar :) Thank you very much for the review! Best, CV

• S

  S D
  5

  Carlos and his team were great! At the end of the day, we received a competitive rate, great communication and great service! We have recommended Carlos and his team to our friends and family and they have also used his services and expertise.

  Response from the owner

  Thank you very much the review! I really appreciate you taking the time to do this. CV

• K

  Katie Anderson
  5

  Carlos was quick at responding and was always available to answer questions. He took the time to explain everything and if we ever unsure of anything or needed an explanation he took the time to make sure we understood. The entire process was very quick and easy! Would highly recommend!

  Response from the owner

  Katie, Thank you for the great review! You guys made it easy. Please keep in touch. Best, CV

• J

  Jacek (Jacek3743)
  5

  Carlos and his team made the process of getting a mortgage effortless! Other lenders denied me because I am self employed and they just skimmed through the business's financials. Carlos made sure to count every penny and got me a pre-approval higher than I expected! Because of Carlos, we got the house we really wanted! Thanks again!

  Response from the owner

  Jacek! This review made my day! Thank you very much for taking the time. Best of luck in your new home. CV

• C

  Cecilia SANTIAGO
  5

  Carlos and his team are great to work with! Made buying our first home a walk in the park. Were so happy we chose FC to be our lenders. They went above and beyond to be sure we were confident buying our home! Thank you carlos and team!!!

  Response from the owner

  You guys are awesome people to work for! Please stay in touch! Best, CV

• D

  Dyame Martin
  5

  Absolutely fantastic service from Carlos and his team at First Centennial. Our home refinance was handled with the utmost professionalism and was done so incredibly quickly. All of our questions and follow ups were handled with a high sense of urgency and all of Carlos’s team were very responsive. I would recommend them for anything you need related to a Home Mortgage or Refi.

  Response from the owner

  Dyame! Thanks so much for the review. Appreciate the opportunity. CV

• G

  GEFORCE 71
  5

  Very professional team working with Carlos, in my case Esmeralda help me with all questions and concerns, thank you again.

  Response from the owner

  What a great way to start the day! Thank you for the 5 star review. Means a lot to all of us here. Best, CV

• M

  Michael Langlois
  5

  Carlos and his team were phenomenal when it came to helping me buy my new house. Any time I had a question they had the answer and if I was confused about some they explained in detail what it was. I will definitely be using them on any future purchases.

  Response from the owner

  Mike and family! Thank you for the review! Means a lot to me and the rest of TeamV. We remain at your service. Best, CV