CarHop Auto Sales & Finance Aurora Ave N, Seattle

CarHop Auto Sales & Finance Reviews

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  Trent Matthews
  1

  Way overpriced cars. Three times the Kelly blue book value. They were misleading about the cars history. I am an automotive serviceman, and could tell immediately, that the car I was looking at had been wrecked. Something they were being very misleading about. Plus seeing the motor mounts were only finger tight, made me very uncomfortable to drive such an unsafe car. I will never take my business to carhop again.

  Response from the owner

  Hi Trent - Thank you for taking the time to send your feedback. We would love to speak with you. If you are interested or have questions, please contact us at [email protected] and a helpline representative will call you within 24 business hours.

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  Nicole Carter
  5

  I came here to get my son a car. The experience was painless and Stephanie made the experience worth while. I advise anyone to go here to get a reliable car.

  Response from the owner

  Nicole- Thanks for your business and for taking the time to share how Stephanie did a great job helping you. Making you happy makes us happy! We hope to work with you again at CarHop of Seattle.

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  Tiffany Rogers
  5

  I have read and heard wonderful stories about carhop so I went to give it a try. I really like their program that they have. Me and my kids are no longer on the bus thanks to Jason and carhop. He went above and beyond to get me driving off the same day. He stayed after hours to get me driving. Thanks again Jason!

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  Richelle Washington
  5

  Carhop is exceptionally wonderful. I experienced great phenomenal service from them. They really work with you and step up to bat for you! Keep being wonderful Carhop! I recommend them to everyone in need of getting there car game up to par!

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  GS G
  5

  The manager at this location, Trevor, is incredible! I had been in back in March and was turned down. The rep Kelly at that time wasnt very helpful. I did what the finance company requested and came back in today. She was no longer here and Trevor went above and beyond in order to get me in a sweet ride. Thanks Trevor! If you have issues and want to build your credit back, this is the place to go!

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  Raven Prince
  5

  I had an amazing experience with Chase and Stephanie! They made sure I felt comfortable with my car and did the best they could to get me want I wanted. Totally recommend this place.

  Response from the owner

  Hi Raven - Thanks for your business and for taking the time to share your story and how Chase and Stephaniedid a great job helping you. Making you happy makes us happy! CarHop.

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  Alexandra James
  5

  Thank you for helping a single mom out! They work hard to find me a deal with my bad credit put me into a nice 2001 Chevy Tracker same day I walked in, running great had 1 issue with timing belt but took care of the cost with warranty department Trever gave a deal on my payment the week it was being worked on due to parts sent from dealership, other than that very hard working with customers and got me and my kids off the bus I highly recommend if you have credit issues.

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  Swoop Geezy from the twofivethreezy
  1

  The branch manager over there is a real nice guy. So nice when he saw my wife walked up he took his ring off and put on his other finger. We asked the guy a number of questions concerning the car we were interested in buying and he couldn't answer anything over the phone. He just insisted that we come in. After an hour of his bs he tells me and my wife we aren't approved for a loan because our addresses aren't the same on our id's. I just feel like he couldve said that over the phone instead of me taking off from work early and driving 1 hour for him to run my credit which I told him it was already bad.

  Response from the owner

  Hello Swoop - Thanks for your feedback. We take vehicle quality and customer service very seriously, so we are concerned and want to help. Please understand that, to ensure your privacy, we cannot disclose details about your account in this posting. Please contact us at [email protected] with your name and a contact number and a helpline representative will call you within 24 business hours. Thank You.

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  Tiffany Roberts
  5

  Had an awesome experience! Kelly and Trevor stayed late to help me get in a car today! Low payments and as close to my dream car as possible. Lots of patience and understanding, life changers! Thanks Kelly and Trevor at Carhop!

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  joann mwangi
  5

  Very friendly and patient team. Loved Stephanie, she made sure I got a comfortable and running car. Plenty of of options to choose from and test drive.

  Response from the owner

  Thanks for sharing your great CarHop experience. We enjoyed helping you find a vehicle that fits your needs. Congrats on your new vehicle and thanks for your business!