Bank of America Financial Center N 85th St, Seattle

Bank of America Financial Center Reviews

• b

  bob zhuruncle
  1

  Never felt great about banking here. lots of fees, low interest on accounts, slow service, now the bank is “Temporarily Closed” according to the sign on their door. The locked door communicates as much as the wasted sheet of paper on the glass. I think they need to look up the word “temporarily.” And perhaps they need to pay their tellers more. In 2018 the pay ratio of CEO to lowest employee was 247:1. Meanwhile, it’s a VERY profitable business. We are pulling all our money out and using a local credit Union. We should have done this long ago.

  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

• B

  B D
  5

  Not crowded at all times and fast customer service

• P

  Pook Aloo
  3

  My neighborhood bank, a customer since the 90s, It's depressing to go here. B of A is using covid as an excuse, You could space people 20 feet apart at this Location.... It sometimes takes15 minutes or more to make a simple deposit with NO LINE! No activity here BUT EVERONE IS seemingly BUSY OR SLOWWWWW. I love my favorite teller but even she acts as if she's never processed a deposit before? I understand consolidationAnd reducing brick-and-mortar.I've seen it coming for some time but,You're going to make me drive to Ballard to make a simple deposit? They just spent a fortune relocating the ATM?Why would they do that and then close the bank?They have a 300 unit complex opening across the street?

  Response from the owner

  Hi Pook. We’re sorry to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• h

  hannah bridget
  1

  I just walked in the snow to deposit a check and get some quarters for laundry every time I walk to this location is not open even if it says it’s gonna be open online. On top of that the atm was out of cash?!?! Last time we drove to north gate and then the line was out the door and I waited for 45 minutes and there was one teller. Is there a reason this bank is never open or only open 2 days a week?!

  Response from the owner

  Good morning Hannah. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• A

  Arkadiy Khrol
  1

  If bank (or its representatives) doesn't value my time, I surely have an option to ditch to one of competitors. After waiting in a line for 40 minutes (being second one) for obnoxiously slow client server, I've been told to create an appointment. An appointment to change card PIN that can only be done at financial center. What a joke...

  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica

• T

  Tayler
  2

  Honestly why do I even bank here. During the pandemic it's bad enough I'll walk 3 miles to get to these locations and we get no warning that they're closed but now even the ATM's don't work or accept money. I've gone to 3 banks and they're all closed or the ATM still dont work I honestly dont know how hard a little communication would be with your clients

  Response from the owner

  Hello Tayler. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^jesse

• E

  Eva Li
  1

  CONSTRUCTION AT MIDNIGHT. A disruption to the whole neighborhood. I've tried to reach out to the branch representative and have not gotten hold of anyone. Is this really necessary? Please adjust construction schedule so people in the neighborhood can actually get rest.

• C

  Crispedero
  1

  Trying to cash a bank of America check here, first I wait in line, then I'm told to have a seat so they can VERIFY THEIR OWN CHECK. I proceed to wait for them to process the entire line. Dude proceeds to take me to a back desk and tells me it will be an $8 fee. Fred Meyer charges $3. I will never bank with shady criminals.

• y

  yevgeniy vostrikov
  1

  1 teller and 8 people in line....you think its good???

  Response from the owner

  Hi Yevgeniy. We value your business and are sorry that you were disappointed. You may be able to save time by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/ . ^viviana

• A

  Andree Hernandez
  1

  I am a client here and also a neighbor. Can you STOP sending the blower guys every wednesday at 7 am. We work late and you are waking us up every Wednesday when the branch opens at 10 am. Nonsense! I hate you!