Capital Loan Associates W Bernardo Ct, San Diego

Capital Loan Associates Reviews

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  Steve Symeonides
  5

  I worked with Joe Flanagan both on the original financing on my home 2 years ago, and on the refinance last month He gave me plenty of options and was persistent and patient in giving me the help I needed. The rate was as good as any offered and the costs were very competitive. What impressed me most is that even after we had settled the financing, Joe was able to shave another .125% off of the rate. Between that and how easy and clear he made the process, I have no problem recommending his services.

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  MEGAN STEFANIDIS
  5

  Joe Flannigan was so helpful and patient every step of the process. I even canceled the deal because my friends thought I could get a better deal. I tried to do better and couldn’t do better, even with another friend who works at a bank. The process was way easier than all those never ending online applications. It was phone conversations and emails with a nice professional and informative guy and his positive and helpful assistant Peggy. Besides Joe getting it all done in time for us to hold onto our rate lock, her polite persistence was one of the major factors that helped us save money every month for the next 30 years. My schedule is so busy and I would have not gotten this all done without her kind prompts every step of the way. Being on the East coast and them on the West coast meant I could ask questions after my work and he would still be at the office. However, he also would answer questions in the early afternoon too. He also let me handle working it out my husband. I have had companies say that we both had to be there for every step of the process. With our opposite schedules being able to just relay info to my husband was so helpful and convenient. I will never know if there was some magical deal I missed but I don’t know anyone who is saving more than we did. Also, I can’t imagine having an easier time with the process. I guess I will see when I have to make the new payments how it goes. I will revise this if something crazy happens. As for now any bad reviews must be from people on here who did Not work with Joe and Peggy.

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  Cassie Barajas
  5

  One of my greatest joys in life is watching people on their "A" game. Joe Flanagin from Capital Loan Associates, was definitely on his A game. He was very knowledgeable, available, and professional. He walked me through the purchase of my first home with ease and confidence. I would recommend him to anyone looking to purchase a home.

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  Irina Gaynanova
  5

  Ihave been working with Ciara Murray on the refinance of our house. At the time, Capital Loan Associates was the 4th company I contacted about refinance and I have been truly lucky to get Ciara. My previous communication with loan officers left a lot to be desired: the first company could offer us 0.5% lower rate than what we had in our mortgage at the time, but failed to articulate that with the closing costs the refinance will only pay off in 20+years; the second company had a loan officer that liked to do a lot of small talk but had no idea what he was doing, quoting us closing costs that at disclosure agreement happened to be 3.5K on top of what was discussed, charging fees for better interest without telling in advance, and then having no idea when the closing will actually take place and at which rate - overall wasting our time; and the third company had a loan officer that will simply not respond to questions (not to mention high closing costs and not so great interest rate). Ciara has been a blessing. She knows the refinance inside and out, her closing estimates are exact, she is fast, responsive, professional, she delivers on all of her promises, not to mention got us a rate that was the best among all 4 places we tried. Working with her through our refinance has been a breeze and we closed very fast without any unexpected surprises or delays. When comparing closing costs, I will be frank that Capital Loan has slightly higher origination fees than some other places, however they shop for the title company, and if you are uninitiated, this gives you Lots of savings. The total closing costs with them as a result ended up lower than the costs quoted to me at other places AND with a better rate AND with high efficiency and no surprises. I highly recommend Ciara.

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  Teri Holloway
  5

  Joe was the most helpful patient person I've dealt with in a long time. I would send emails asking questions, and he would get right back to me. He made me feel like my concerns were very important to him. He literally walked me through this rather log process. I am thankful to have had the opportunity to work with him and his team! They all made me feel very special.

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  Michael Daniel
  4

  Gregg and his staff were a great group to work with. There were a few instances of delay and non communication, however, the end result was the most desired one. I would recommend Capital Loan Associates to my colleagues, friends and family.

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  Michael Philip
  1

  Horrible experience with the worst lender ever to deal with. If you want to waste 3 months of your life chasing someone this is the place for you. The loan officer named Marco Guerra is the worst to deal with, never answer calls, his voice mail is always full so you cannot leave any V.M ,lot of excuses all time. the worst costumer service you will ever experience in your life. Such a Terrible place.

  Response from the owner

  We’re truly sorry that you had a bad experience with us. We pride ourselves on customer service, and take this seriously. We have addressed you concerns internally, and hope to provide the upmost service moving forward. If there is anything we can do to make this right, please let us know.

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  Caroline Hornblower
  5

  Joe and Capital Loans are a great resource. The knowledge of different loan programs, help in closing transactions and being available to bounce questions off of are always a big help.

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  Joy Pierce
  5

  Greg and his staff did a fantastic job. We had a few hiccups along the way with our refinance and Greg was always there to help us and explain what was going on. I would recommend him highly

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  Dawn Wold
  5

  Joe Flannegan was great to work with! He walked us through every step of refinancing our mortgage and got us into a much better deal!