Capital Credit Union N 11th St, Bismarck

Capital Credit Union Reviews

• R

  Rob Here
  5

  The Best Bank! The Best Team!! Together they do more.. Thanks everyone for always taking care of us. You are the Best!!

  Response from the owner

  Thanks for the review, Rob! We're glad to have you as a member!

• D

  David M
  1

  Terrible Credit Union in regards to professionalism and safety of your funds. We have personal and corporate accounts with Capcu and the business department blames our staff for their tellers mistakes and tells us that non authorized users were able to take out money from our accounts and it's our fault! This would be theft by the teller and bank if this is true (have the emails to back this up) but I think it's them avoiding responsibility. We have millions of dollars through this bank! Check images were not made available for over a year on line, their Business President whom quit and came back a year later after getting promoted, Brad Shetler, told us to go somewhere else and bank instead of fixing their mistakes! Yet he can quit and return with a promotion after handeling issues like this!? Ryan in business accounts refuses to reply to emails multiple times when asked to fix their mistskes showing cash was removed when it wasn't, from our business account. They also put our Ballance of our accounts on the bank slip and give this to non authorized users making deposits, and done this for years and keep doing it no matter the times we complain!! I've had customers use them for car buying privatley and it took weeks due to hoops they wanted him to go through. Just save your time and money. We'd change banks but it takes so much to switch a corporation account from one institution to another, they know this at CU so they just screw you over more because they don't care about service. Terrible Credit Union. Worst ever dealt with. And on top of it all, they refuse to direct my complaints to a higher up!!!

• T

  Tomi C
  5

  Excellent service every time, friendly people, busy almost always, which shows they are well respected and utilized in our small community. Nice to have a credit union who takes the time to listen to you and what your needs and wants are vs a bank trying to sell you services and investments in corporation needs vs people's wants.

• D

  Dan “mr rc stuff” Kreft
  5

  Great staff, Always a pleasure, Drive through is quick and very convenient. All locations have been great to work with.

• c

  cassidy sch
  1

  I don't know what it is but they have the slowest drive thru at this location of any bank I've ever went through... there's 2 lanes seriously.

• A

  Angel Venus
  5

  Everyone has always been great to deal with and very friendly during my visits.

• U

  Ulfgangr Wynn
  1

  Watch out for huge fees due to their mistakes that they won't inform you of but may be able to partially refund if you jump through some hoops.

• D

  Damon Savenko
  5

  Amazing branch, everyone is friendly and very helpful.