Capital City Bank Crill Ave, Palatka

Capital City Bank Reviews

• D

  Dannie
  2

  It was ok for years but then customer service got awful, employees started being terrible. I switched banks and glad I made the choice to do so.

  Response from the owner

  Hi Dannie. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• B

  Brianna Bookhart
  1

  Worst bank I’ve ever banked with. I do not recommend.

  Response from the owner

  Hi Brianna. We are sorry you are feeling frustrated and would love an opportunity to see how we can help! Since Google is not a secure forum, we cannot discuss your account here. However, we have bankers available by phone at 888.671.0400 weekdays between 8 a.m. and 6 p.m. and on Saturdays from 9 a.m. until noon. In addition, you can chat with us online at www.ccbg.com weekdays between 7 a.m. and 10 p.m. and Saturdays from 9 a.m. until noon. We appreciate your business and your patience as we sort out this situation.

• T

  Tara Crosland
  5

  Mrs.Stephanie, Caitlin and Annette are Awesome! Always friendly and professional and will go the extra mile to make sure you're satisfied. I love that they informed me of the live teller at the ATM machine. I would give 10 stars but only 5 are available.

  Response from the owner

  Hi Tara! Thanks so much for your kind words and for sharing your experience! It’s our goal to wow our clients every time, and we are so glad we were able to leave you feeling well taken care of today. We appreciate your business!

• J

  Jane Hamby
  5

  I miss Amber and Judy more than I can express.

  Response from the owner

  Hi Jane! Thank you for the 5-Star rating. It made our day! We aim to make exceptional service the standard Capital City Bank and it’s great to hear feedback on how we’re doing. Thanks so much for your business.

• D

  Douglas Knoles
  5

  No wait. Great staff. Easy transaction