Capital City Bank Broad St, Brooksville

Capital City Bank Reviews

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  Priscilla Smith
  5

  I Just Love This Bank From Day One Every One Have Been So Friendly They Make You Feel Like Each Customer Is Special I Have Not Seen That In A Bank In Years I Been To Both Branches In Brooksville Both Are Awesome So I Would Love To Say To Both Branches Keep Up The Awesome Job

  Response from the owner

  Hi Priscilla! Your comment just made our day! We aim to make exceptional service the standard here, and it’s great to hear feedback on how we’re doing. It’s our pleasure being your Banker! Thanks so much for your business.

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  MyLoans Business
  1

  Capital City Bank decided to put both my personal and business accounts on hold this evening... with over $24,000 in my accounts... leaving me stranded at dinner and without gas. Then told me that the review department closed at 6 pm and I was out of luck until tomorrow. Does this sound like a bank that has your best interests in mind? Oh, and all of this over them wanting to see proof of a $1,000 payment I received... proof that I provided of course. 🤷‍♂️

  Response from the owner

  Hi MAC Business, We are sorry to hear you were disappointed but appreciate you sharing your concerns. At Capital City Bank, we aim to make exceptional service the standard, so we want to know about it when we don’t hit the mark. Rest assured, we are taking your comments to heart. Thanks very much for your business.

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  Michelle Holbrook
  5

  They've made a lot of improvements since we started banking with them a year ago. Being able to deposit cash and checks at the ATM now is so nice. Customer service is always superb!!

  Response from the owner

  Hi Michelle! Thanks so much for your kind words and for sharing your experience! It’s our goal to wow our clients every time, and we are so glad we were able to leave you feeling well taken care of today. We appreciate your business!

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  Benjermin Fleming
  5

  I had a problem with SunTrust cashing there check you need two forms of ID which I understand but you're ssc is not one so I went CCB no problem just needed ID and now I'm a satisfied customer

  Response from the owner

  Hi Benjermin! Thanks so much for your kind words and for sharing your experience! It’s our goal to wow our clients every time, and we are so glad we were able to leave you feeling well taken care of today. We appreciate your business!

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  Ric Bottorf
  4

  They have everything you need in a bank. People are nIce and friendly. They are in line with service fees.

  Response from the owner

  Ric, Thanks so much for your kind words! It’s our goal to wow our clients every time. We appreciate your business!

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  Connor Mckenna
  5

  Great service and very understanding. Excellent customer service went out of there way to solve problems

  Response from the owner

  Hi Connor! It’s our pleasure! We’re here to help and so glad we could be of service today. Providing exceptional client service is a top priority, and we hold ourselves to that standard. Thanks for making our day with your kind words! We appreciate your business.

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  Karen Daniels
  1

  Beware these banks are Never open !