Regions Bank S Broad St, Brooksville

Regions Bank Reviews

• C

  Chris Giles
  1

  I deposited money in their ATM. The ATM ate my money. I filled a claim they gave me the 200. Now they are telling me it did not eat my money and are taking money from my account. Screw this place and their customer service. Fund a better bank like a credit union or local bank.

  Response from the owner

  Hello, Chris. Thank you for sharing your review and feedback, it is very important to us! Let’s learn more on this situation, we ask that you email us at [email protected]. Our team will be glad to engage with you and see how we can further assist. - Hector

• M

  Maria Castillo
  1

  I had a checking account with regions. And I just recently switched to Bank of America. So today 12-05-17 I came to this regions bank on the corner of SR50 & 41 to close my checking account. I was assisted by a young, Caucasian, tall, brown haired woman. I wish I could’ve gotten her name! I explained to her that I was closing my checking account. I was very disappointed with how unprofessional this regions employee was. When she took me to the teller to deposit the remaining funds, she was very sarcastically loud and rude. I was really appaled! I came into this office with the intention of speaking to someone who can do their job in a professional manner. I pitty her bitter attitude. Some people can’t help but to be miserable. You gotta kill them with kindness!❤️ I’m very happy I made the choice to switch to Bank of America! They have much better customer service and choice of employees!

• J

  James Evans
  5

  The staff here are always friendly and courteous. Been using this particular branch for years and have always had very pleasant experience and the wait times are always fast. This feels like one of the few banks I go to that properly staff so there isn't a line to the door.

• Z

  Zach
  1

  Absolute worst bank in the area. Everybody who works here is so rude and unprofessional and act like they are mad at you for wanting them to do their job. I’ve had nothing but problems with this bank and the people that work here.

  Response from the owner

  We don't like hearing that you feel this way when visiting. Our team is happy to take a look at these concerns and have them documented. Please send us your phone number in an email to [email protected] and we'll call you. -Ana

• R

  R
  3

  Since they were bought out and changed from AmSouth to Regions their Service has gone down. Even during a slow time the Tellers are unwilling to help you with even the simplest task such as counting change and the Staff that sit behind desks are all sales agents. The service isn't as bad as Bank of America across the street, but in a Service Oriented Economy, Regions isn't that service oriented. I guess banks don't need to act rationally anymore. The Government will pay their bills no matter how much money they steal from the People.

• R

  Ric Bottorf
  3

  The tellers are nIce enough. The rules for banking are their own. Do not expect any learning curve with thier fees. Their bill pay only pays bills Monday thru Friday not on due day. It always seems to be a day late not a day early. They bounce pending tranactions and bill pay. If your living paycheck to paycheck do not bank there. You will never get out of the hole. The online banking will show money but according to them 5 things bounce. Not 1 or 2.

• L

  Love Aliens
  1

  Worst bank I’ve been to, the lady that attended Me didn’t even say hello and she refused to put in a check after insisting I tell her where the check is from. Thank goodness this isn’t the location for the regions I go to. Super rude lady, I had to leave to another regions which provided better service.

• C

  Christy Morgan
  1

  In line right at 459 pm and closed signs were already on in drive thru. Very sad, I am having to pay late fees due to a place with posted hours closing early gee thanks regions.

  Response from the owner

  We're sorry for any frustration this has caused. If our team can take a close look at this situation, please feel free to email us at [email protected]. -Ana

• P

  Priscilla Victoria Smith
  1

  I went to REGION BANK I am done with them the MANGER and the 2 girls in the front lobby did not help me and they said they was putting in claims and no claims was filed on my credit card nor my checing and saveing account and someone stole my purse I been reaching out to REGION BANK scence last year I'm am very upset and I always thought very highly of them

• T

  Tetsuo Shadowknight
  1

  Waited for a hour to close an account for a overdraft charge because regions doesn't belive in future education pass the age of 26.