Caliber Home Loans Beechmont Ave, Cincinnati

Caliber Home Loans Reviews

• J

  Jordan Howard
  5

  Lori Schlagheck made my first home buying experience very smooth. There were a lot of things needed on my end but she did a great job of staying in contact with me via text, phone calls, and email to explain everything to me. And I greatly appreciated her patience with me as I asked her way more questions than most people probably do lol. She'd often text me or talk to me on the phone after normal business hours which helped me a lot due to my schedule. Lori is very friendly and professional. She really went out of her way to help me through the home buying process. I'd love to have Lori as my loan consultant again in the future. I highly recommend her. You won't be disappointed!

• J

  Jake Harkleroad
  5

  While refinancing my home Brandi made the entire experience easy and painless. She was extremely accommodating and patient with me considering I knew absolutely nothing. I would recommend her to anybody looking for a home loan.

• M

  Montana McUne
  1

  After looking at other reviews I wish we would have went with Lori! We used Shelly, started back in December and the process was delayed due to other circumstances. Had everything turned in by mid January and then all of a sudden we had to turn in the same documents three different times and then did not hear back until we reached out and asked what else we needed! Which at that point we learned the documents that were accepted, are all of a sudden not and they need a DIFFERENT form of them before moving forward. We did not know we needed anything else until we reached out which was furthering the delay of getting our loan started. We switched to another lender and have all of our document in and will know something by the end of this week! He is also much more responsive and on top of letting us know what else we need to get turned in.

• P

  Paul Burgio
  5

  Worked with Brandi Harkleroad on refinancing my home loan. The entire process was excellent! I knew what was going on the entire time, I was never kept out of the loop. When all was said and done, I got a fantastic deal, and walked away from my closing with a check to pay of credit cards and a personal loan! Don't mess with the rest, go to the BEST!!

• T

  Timothy Miller
  5

  Lori was the absolute best in walking us through our home loan process. She was patient with us when explaining details, she gently nudged us to keep us on track, she was always courteous and professional. Our mortgage loan application process never skipped a beat the whole way through. I would recommended Lori and Caliber for your mortgage needs.

• J

  Joseph Tomasulo
  2

  I’ve had two other loans for this company. The other two loans went much smoother. I have a high 700 credit score with a relatively low LTV. The company kept asking me for documents last minute and over and over again. The loan officer went on vacation and told me that I violated boundaries because I texted her. Even though she texted me kore than once when I was on vacation. I expressed my opinion and told her I was not happy. Instead of apologizing she told me that everyone else is just thrilled with her and I am the only one who violated her “vacation boundaries”. What a joke. I will never use this company again. I wouldn’t even have left a bad review unless the loan officer herself wasn’t so defensive. The only saving grace was the office manager Kristine who was very nice.

• B

  Bianca Griffin
  5

  It was an absolute pleasure working with Lori and the team at Caliber. Every question I had and any concerns were addressed in a quick and timely manner. I’ve heard horror stories from friends and family about the home buying process, and I can honestly say my experience was a quick, smooth and easy. I highly recommend Caliber homes and Lori specifically, they help you explore all your financing options!

• S

  Sara
  5

  Lori was extremely helpful, patient, and kind during my first home buying experience! She was a wealth of knowledge and can explain everything in a very palatable way. She kept me updated throughout the whole process. I highly recommend!!!

• D

  Dominic Black
  5

  Caliber Loans offers wonderful customer service. Lori Schlagheck was very professional, informative and extremely responsive throughout my loan process. Some of the best rates on the market right now. Thanks again Lori!

• A

  Annie
  5

  My husband and I just bought a house with the help of Caliber Home Loans, we couldn’t have don’t it without them and the staff. Everyone was very kind and helpful. Lori Schlagheck was the person who helped us with the process of the loans and Clinton Jones was our realtor.