Business & Community Lenders (BCL) of Texas- Austin San Jacinto Blvd, Austin

Business & Community Lenders (BCL) of Texas- Austin Reviews

• A

  Andrew Nguyen
  1

  I applied for a loan since February 1st for my start up business. However, until now as we speak, it is June 16th and my application is still somewhere, no one even looked at it or say anything. I tried to contact them by phone call and via message. They somehow unlocked some of the steps so I could continue ,last week I called and talked to the loan officer. He said he personally looked at my application and called me back in a couple days. However, no one ever called. I mean if you don't approve the loan then just told me so I can get it somewhere else. More than 4 months gone by and they still blamed their system problems. I think they pick and choose who they want to help. If you need a loan for start up business,you can stop hoping because it will die before you start.

• T

  Tabitha Das
  5

  BCL offers complimentary budget coaching which is amazing if you need to get back on track with your finances. I worked with Pamela and she is amazing! She helped me with an action plan that focused on short term, mid term, and long term goals. She also provided me with a list of resources I could use to understand my spending habits and how to allocate my income. We also worked on a plan for purchasing a new home which is so exciting! Pamela is patience, kind, compassionate, and holds a safe judgement free space to be honest about your situation and personal goals. I encourage everyone to check it out!

  Response from the owner

  Thanks so much for your review! Pamela is one of our shining stars and we're so happy you were able to work with her and tackle your financial goals!

• A

  Angela R
  5

  BCL helped my dad and I with our family’s small business. I would love to give a major shoutout to Yeraldin Yordi, she is so kind and pleasing- she walked my dad and I through each and every step that to help us with what we needed and didn’t hesitate to answer any and all questions that we had. She went above and beyond- We have overall had a wonderful experience with BCL and look forward to working with Yeraldin again, thank you!!!

  Response from the owner

  Thank you so much for the review Angela! It was a pleasure to work with you and your dad to help the family business!

• L

  Lacey Merritt
  5

  I can't express enough how much I appreciate the help I've recieved from BCL of Texas. I have had three different and all wonderful experiences with BCL. When I learned I was pregnant with twins, I decided to I needed to buy my first home. While juggling a highrisk twin pregnancy, working overtime and training for a new position at a very demanding job, BCL made the grant application process easy for me as a first time home buyer. Their help securing a grant for part of the downpayment costs afforded us an oppurtunity to secure our first home at a reasonable rate. As a first time mother this allowed me to focus on my new job, our new family and the challenge that is nurturing twin infants. A couple years later I started a family business that was growing quickly and thriving until Covid brought our industry to a full stop. We needed assistance to help cover payroll and transition costs as we attempted to adapt to the changes to the market as a result of the pandemic. I checked with BCL to see if they could assist or had information on resources for finding funding. They helped again with finding a grant program to assit us in supporting the families that depended on us while unemployment numbers continued to grow. They also offered business counseling and helped with both costs and brainstorming the transistion of our business model. They kept me updated on the process and deadlines. They were always available by phone and return emails on the same day. This was especially impressive considering the number of applicants they were processing and the county compliance requirments. Kudos to you all! We applied for the PPP through the CARES Act with a different lender and it went terribly. We were met with no return calls or emails, 6 different loan officers and finally being told that even with all requested documents submitted they simply would be able to process the loan in time to meet the deadline. When the application process reopened, I tried again with the same lender assuming they had all of our information and would have more experience navigating the process during the second round. Again I recieved no feedback, updates or return emails. At this point, I reached out to BCL of Texas to see if they could assist. BCL had the application and through checklist of needed item available immediatly. They even followed up with me unprompted to see if I needed any assistance and spent time on the phone helping me with all of my questions. They had my loan processes and deposited before the other lender ever emailed confirmation of my application. I really can't say enough about the help I've recieved from BCL of Texas and I am so very greatful for thier assistance during such a difficult time. I particularly want to thank Yeraldin Yordi for her help with both the Thrive program and PPP process. Your work has done so much for my family, my employees and the vendors that depend on us for business.Thanks Y'all!

  Response from the owner

  Lacey, thank you so much for your detailed and wonderful review! We are so happy we are able to help families like yours build assets and keep their businesses strong!

• J

  John T
  1

  Tried to apply for a business loan, *HUGE* waste of time. These folks aren't a bank, they're only interested in telling you why you don't need a loan and they want to take 45 minutes of your time to say it. So I went to a bank instead and got the loan with no problems. Now my small business is doing just fine, no thanks to these clowns.

  Response from the owner

  Hi John, thanks for your review. BCL of Texas provides both entrepreneurship coaching as well as lending services for small businesses. Our pre-lending consultation and readiness assessment is designed to help businesses review their financial situation before taking out a loan. We understand that this process might not be what every business owner is looking for. We value each customer's feedback and will pass it on to our program leadership.

• J

  Jesse A
  5

  I went in for my first consultation on business development. It was such a productive meeting. Lance is incredibly insightful and thorough - the guy is a champ! Looking forward to a great working relationship with them. Jesse Alaniz

• R

  RNW DARK
  1

  BCL of Texas was so helpful when I originally set up my loan but when I tried to sell my house Jacqueline never called me or my Title company backed, i was never emailed back, and was treated as a non priority. Please read the fine print before signing any assistance programs with these guys!! Buyers BEWARE non responsive company which has caused more headache then help during an already stressful closing time.

  Response from the owner

  Thank you for reaching out to us - we're sorry to hear that you had this experience with our down payment assistance program. As a nonprofit organization, the wellbeing of our customers is our priority. Along with this, being responsive and timely is important to us, and it sounds like we missed the mark this time. We're creating a new internal process for this program in response.

• J

  Jennifer Stanko
  5

  The staff was very efficent and explained everything very throughly. I would recommend using their services.

  Response from the owner

  Jennifer, we're happy to hear you had a great experience working with our HomeOwnership team! Thank you for feedback.