Broadway Bank - Nacogdoches Financial Center Nacogdoches Rd, San Antonio

Broadway Bank - Nacogdoches Financial Center Reviews

• M

  Manuel Gavarrete
  1

  We are a small business and started a business account with this branch. It was not our primary business account and we rarely used it but did have $3500 in the account for a long time. Over a year had past when I was surprised to receive an overdraft notice. I was afraid someone stole the money from the account only to learn this bank decided to institute a new fee that charges certain business types a $350 a month "compliance fee". They say they mailed the notice but we never received it. All of our money was taken from our account in fees. In our opinion this institution does not value good business relationships and punishes small business that do not use their accounts frequently. We would not bank here unless you want to pay ridiculous fees to do so.

• D

  Daltomethias
  1

  If I could give this bank 0 stars I would. Closed my account without warning while I had a pending deposit on its way in of $500. Now I have money and waiting for it to be sent back to me. 0 out of 100 recoomo this bank. It's 2019 for Christ's sake a simple email text or phone call would've sufficed. But no they don't have any idea how to communicate properly to their customers. Basurda

• M

  Michael Wright
  4

  9am to 4? I work 6am-4pm your hours seriously suck. It is the working man who helps you financial institutions run, the least the suits can do for us is stay open till 6 so the working man can handle his buisness oh but i forgot people are to lazy to work these days with their limp wristed hands and long list of disabilities

  Response from the owner

  Michael, Thank you for reaching out to us. Our lobby hours are from 9am-4pm, however, our drive-thru is open until 6pm, Monday-Friday. Both our lobby and drive-thru are also open Saturday to service those unable to make it into our lobby during the week from 9am-1pm. We strive to accommodate our customers by providing extended drive-thru hours during the week and availability on Saturday. I hope this information helps. If you need further assistance with anything please feel free to send us a message and I will further assist you. Enjoy your weekend, Michael. Have a wonderful Memorial Day. Kindly, Lawson at Broadway Bank

• J

  Jennifer Judkins
  1

  Tellers were more intrested in talking to each other. They were not friendly at all. Three tellers at 9:20 in the morning when we came only one seemed ready for her day.

  Response from the owner

  Hi Jennifer. We are sorry to hear about your experience. We make it our priority to give each customer a positive experience. Please send us a message so we can understand and learn how we can better assist you at your next visit. Kindly, Lawson at Broadway Bank

• s

  sharon stone
  5

  Have banked here for more than 20 years and everyone is nice and helpful. Miss some of the ones that have retired or gone to different locations. God bless stay safe.

• L

  Liliana Martinez
  2

  They take forever to complete simple banking transactions

• A

  Andy Scott
  5

  Nice people and give my doggie a milkbone.

• G

  Gil Hall
  4

  Good service good hours helpful people

• M

  Malyar Walizada
  5

  best service nice and helpful people