Broadway Bank - Helotes Financial Center Bandera Rd, Helotes

Broadway Bank - Helotes Financial Center Reviews

• T

  Thomas Braendle
  5

  I've been with Helotes location for around 10 yrs. They have always had the nicest,friendliest staff. Extremely helpful, and their latest manager Stevie, is as good as they come! I praise her knowledge and down home friendliness!!

• C

  Christina Ruhnke
  5

  I absolutely love Broadway bank, especially the Helotes location. They are friendly and give you that small town, personal touch. They even sent me a signed card for my birthday after my mother had passed. Been with them for a very long time and some of the employees even shop at the local antique store I manage. Would not go anywhere else for banking services.

  Response from the owner

  Christina, It is stories like yours that make every day a great day to be a Broadway Banker! Thank you so much for sharing your experience with us. Your friend, Lawson at Broadway Bank

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  Corey Blissit
  5

  I don't write reviews. Its a shame too, because when judging a business/client/job I always look at their reviews. So I should get better at leaving them positive and negative. But I just hung up with Melissa there at Broadway Bank in Helotes. That has got to be the best customer service I've received in many years. Hats off to you Melissa and the Broadway bank team.

  Response from the owner

  Corey. Thank you so much for taking the time to write this review. We are happy to hear of your experience at our Helotes location and will make sure to relay your kind words to our team. We strive each day to give our customers a positive experience. We look forward to serving you again soon. Kindly, Lawson at Broadway Bank

• D

  David M Ramirez
  1

  I got a loan here for a truck and I was told that I had to get gap coverage from the bank in order to get the loan but what they don’t tell you is that if you sell or trade the truck after 60 days of the loan Broadway bank keeps all the funds you spent on the gap coverage, so make sure you read the fine print in detail...

  Response from the owner

  Hi, David We apologize for the inconvenience this must be causing you. We strive to make it our priority that all our customers receive a positive experience. At your convenience, if you could send us a private message to better understand how we can assist you next time, I’d appreciate your time. Kindly, Lawson at Broadway Bank

• M

  Megan Bellone
  5

  THE STAFF IS SO DELIGHTFUL, FRIENDLY, NICE, AWESOME AND VERY VERY VERY HELPFUL!!! I LOVE GOING TO THEM IN HELOTES AND I APPRECIATE ALL THEIR HELP ALL THE TIME WHEN I HAVE ANY PROBLEMS!!!

• L

  Lisa Gonzales
  1

  I wasn't made aware my credit was being ran before it was done! Not cool

  Response from the owner

  Hi Lisa, I’m sorry to hear that you did not have a positive experience. To better understand your experience, do you mind sending us a message? Thank you, Lawson at Broadway Bank

• W

  Wes Harvey
  2

  Closed again before normal hours ... seems to happen too often

• r

  rob phelps
  5

  Best bank in the area, bar none.

• E

  Edwin Herrera
  1

  It takes a lot of this elote de elotes to assist you, the one of 3009 and 35 is better