BMO Harris Bank S Randall Rd, Batavia

BMO Harris Bank Reviews

• M

  Michael Cirella
  2

  Very difficult Bank to work with. I have used them for 35 years and they were great to deal with till About the time Covid hit. Now bills appear 2 days before due date. No one there to take a wire transfer. If they cant do business then they should sell to a bigger bank. They are not like they used to be for sure.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experiences, Michael. We would like to learn more so we can help find a resolution to any remaining issues and better meet your banking needs. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Samantha Reyes
  1

  They’re not friendly or helpful with solving an issue. First they told me they could process my transaction, then they made up 2 different excuses of why not. Unprofessional and not helpful at all.

• A

  Ashley C
  1

  It's a great bank if you don't use it. Prepare to get locked out everytime you call costumer service and forced to go into a branch.. except after you go in no one makes "notes" of it and your still forced to waste time to go back. Once you bank BMO your money's no longer yours. Close yours out like I did mine today to save wasted time and money.

  Response from the owner

  Hello Ashley. We apologize for the experience you had and are sorry to learn that you've closed your account. We would like to learn more so that we can help find a resolution to any remaining issues and improve our service going forward. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• L

  Lori Viereckl
  1

  I would like to know how BMO Harris can justify charging $10.00 to cash a check written from this bank? Any other bank a state ID would suffice. As a Christmas gift, I received a check from my parents. Instead of depositing it into my bank, I decided to go th the bank where the check was written from to cash it, unfortunately, I was told that it would be Ten Dollars to cash a check, since I didn't have an account there, so the bank has to nickel and dime x10. Luckly, my father who has Alzheimer's was having a good day and could sign his name in order to endorse the check. What a Shameful practice for a bank, when people are just try to get by.

• I

  Isaac Camaro
  5

  VERY friendly and up to date. Base your opinion on this review not the others. Informed and very welcoming staff. Quick, easy, simple. Atm drive through. Perfect.

• A

  Andrew Martinez
  1

  Customer service is awful and no one knows what they are doing. I’ve talked to three people and kept on passing on my problem to the next person.

  Response from the owner

  Hi, Andrew. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at this branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team