BMO Harris Bank W Wilson St, Batavia

BMO Harris Bank Reviews

• M

  Merrilee Batten
  2

  We have had all our personal and business banking through BMO for 25 years. So we decided when it was time for a construction loan it made sense to apply with BMO. We applied 8 weeks ago. Was told a month ago we were approved and yet we are still waiting on a closing date. Can get no answers from the person who is our mortgage banker. We are so frustrated we are thinking of pulling all our accounts from this bank

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Merrilee. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• B

  Barbara Fillmore
  2

  I find one of the tellers to be very confrontational. It has happened twice now. Once when I came inside with my mom. She was almost yelling at us. Then today in the drive through. She had big attitude problem. I hold a considerable account there. I am thinking of leaving this bank.

  Response from the owner

  Hi, Barbara. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Batavia branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• K

  Kimberly Pearce
  5

  I had a great experience with this bank. I tried next door at 5th 3rd bank 3 different times to open a non-profit account for a girl scout troop that I started. They kept putting road blocks in front of me (i.e. asking for forms that the girl scout council had never even heard of)...I got so mad my 3rd time there that I got up in the middle of it and walked right out the door, then walked next door to BMO Harris. I was in and out in 20 minutes and I had a bank account for my girls when I walked out! I had some issues getting set up on the online banking (I believe because it's a non-profit account), but was able to get that straightened out on the phone with the bank (not the branch).

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Kimberly. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• J

  James McJamesington
  2

  The charges are a joke. Teller seemed overworked, and tried to accommodate me, but company policies that were created in the fifth century narrowed her options to work with me and they ended up being forced to rip me off. Be prepared for a slight undertone of coercion to taint every interaction you have with them. Good people, bad company. They're not exactly inspiring confidence about the company's future, and their practices are anti-competitive and unsustainable.

• R

  Ron G
  5

  Always a friendly place....seems even better lately.

  Response from the owner

  We are so glad to hear about your experience, Ron. Thanks for taking the time to share your feedback! We will be sure to share this with our team. Thank you, BMO Digital Care Team

• N

  Nick Simone
  1

  Not so much the branch, but the company is not one that I will be banking with any longer.

  Response from the owner

  Thanks for reaching out to us regarding your recent experience, Nick. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Sharon Scott
  3

  They don’t tell the truth when they are getting you to open a new account!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Sharon. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team