BMO Harris Bank IL, Huntley

BMO Harris Bank Reviews

• J

  John Cebulski
  1

  I could not be more disappointed with BMO Harris, and this branch in particular. Poor customer services, and complete lack of follow-up by the Personal Banker and Manager.

  Response from the owner

  Hi, John. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Huntley branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll arrange for you to be contacted. Thank you, BMO Digital Care Team

• N

  Noppon Allen
  5

  BMO Harris bank is secure,r very speedy, straight to the point; no bulls***. Alex and their customer service is phenomenal. This branch in particular are full of genuinely friendly individuals with nothing but excellent servitude. Client for life.. give them the time of day and they will offer you a lifetime of what banking should be; safe, reliable and personable. Love it!!!!

  Response from the owner

  We are pleased to hear that you had a great experience, Noppon! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• J

  Joshua Brunsting
  5

  Had to go in to order a debit card since my account opening online didn’t go as smoothly as expected. All the staff were very professional and courteous, to everyone, and made sure I got any issues I had worked out.

  Response from the owner

  Hi Joshua, we really appreciate you taking the time to leave your review, and we are glad to hear that you had a great experience! We will share your feedback with our team at the Huntley branch. Thank you, BMO Digital Care Team

• B

  Brianna Griffin
  5

  I’m not sure exactly why there are complaints. However, at this location, I’ve been treated with respect and they know my name by a first name basis. Very welcoming and even if there is a wait, I am told that there will be one. Great jobs tellers and bankers, keep up your great work!

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you continue to have a great experience, Ms. Brianna. We appreciate you being a part of the BMO community and we will be sure to share your feedback with our team! Thank you, BMO Digital Care Team

• D

  Deborah Hays
  1

  Spoke with a teller who told me I had to see a personal banker to change my address. Asked if I needed a number or add my name to a list, she said no, it will just be a few minutes. Waited patiently for about 15 minutes, I was up next. Another lady came in and the banker Caroline swooped in and took her ahead of me. When I asked the teller why, she said she probably had an appointment. Why didn't you tell me appointments were needed. Very disappointed. Why can't I change my address online?

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Deborah. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• M

  Melissa Greenthal
  1

  Slowest drive thru i have ever been to. These bankers take their sweet time. I waited over 10 minutes with one another car ahead of me to make a deposit. I have NEVER had slower service at any other location. And this one is always slow. Will go to other locations from now on.

• J

  Jessica Heinberg
  1

  TERRIBLE SERVICE!!! Beyond terrible and rude service. You stand in line for 10 minutes while the bank tellers stand around and talk to each other. Then when they help you it takes another 10 minutes to do anything. I would rather drive to a different town than use this bank.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jessica. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Susan Martin
  1

  They do not even deserve the one star!!! This is the worse branch of any bank I have ever seen. Only using because my mom did. Chase is 200 x's better!!!!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Susan. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• j

  john Manieri
  1

  Terrible customer service experience ever! Need help with my bmo banking app and they were too busy said come back Monday after the weekend

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, John. We’re sorry about your recent experience and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  AlternateKek
  5

  Was looking up this location's phone number and saw a low review. So far I have no issues with this location and they have always been extremely helpful.

  Response from the owner

  Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Thank you again, BMO Digital Care Team