BMO Harris Bank E Williams Field Rd, Gilbert

BMO Harris Bank Reviews

• A

  Ab Brito
  5

  Manager help a lot. Maybe some of the employees need more trying and information.

  Response from the owner

  Hi Ab, thank you for providing us with your rating and feedback. We’re happy to learn that you were helped during your visit. If you have any additional feedback you can share to help us continue to provide great experiences for our customers, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• P

  P W
  5

  From the get go I had an absolutely wonderful experience. Jermaine the Branch manager and Blaine my banker helped me out tremendously. My family and I were in a difficult situation and they handled it with so much care and ease. They were able to put us in the right direction and went above and beyond for us. It was nice to be at a bank where they fought for their customers and provided the best possible customer service anyone could have asked for. Wish I could give more stars very happy with becoming a customer.

  Response from the owner

  We are so glad to hear about your experience, Patrick. Thanks for taking the time to share your feedback and for being a part of the BMO community. We will be sure to share this with our 1481 E Williams Field Rd, Gilbert, AZ branch. Thank you, BMO Digital Care Team

• M

  Michael de Leon
  1

  BMO Harris and Helen Voyiatzis at the Williams Field branch are horrible. After having a problem with my online application, I went in to this branch to resolve issue. Helen was impatient from the beginning and unwilling to help me because they were 20 minutes from closing. Incredibly rude and horrible service. Glad I had this experience now rather than once I had an account with you guys.

  Response from the owner

  Hi, Michael. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Williams Field branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• M

  Matthew Sweitzer
  1

  This bank is an absolute joke to deal with. Their ATM has no dispensed my withdrawal twice and has taken a cash deposit without crediting my account an additional 3 times... Both issues took weeks to resolve. In addition, when attempting to deposit a postal money order my account was flagged for fraud and I was instructed by the fraud dept to go to the post office that issued the money orders and have them call to verify the validity of them.. I did so and it still wasn't good enough and was told to fax in the purchase receipts because "the fraud dept doesn't have an email address".. Obviously a blatant lie.. After countless wasted hours and miles going back and forth from post office and the branch they accepted the deposit and removed the hold from my account. The people in this branch are very nice but the atms and processes this bank has in place at the corporate level are awful. I have withdrawn all my money and am closing my account. I wouldn't trust this place with $1 of your money. Their mobile app and online banking is also atrocious. Stay away.

• B

  Bradley Scurei
  5

  There are a lot of low ratings and I’m not sure why. Every time I have come in here they are friendly, helpful, and quick. I have never had any issues with them face to face or with anything online ever. I’ve been a customer of BMO for 5 years.

  Response from the owner

  Thank you for providing your feedback! We are pleased to hear that you had a great experience, Bradley. We appreciate you being a part of the BMO community! Thank you, BMO Digital Care Team

• t

  terry ratsack
  1

  I would have to agree with other review that this branch is completely under qualified to handle your money. Also I see that this bank only replies to positive reviews and just ignores the numerous negative ones.

  Response from the owner

  Thanks for reaching out to us regarding your branch experience, Terry. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• M

  Mom Business
  1

  Font come to this bank they are so rude it's unreal no wonder error they have a 3 star rating

  Response from the owner

  Hi, Tiffany. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our 1481 E Williams Field Rd, Gilbert, AZ branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• W

  Wayne King
  5

  People are always nice to deal with! Sometimes a little slow, but always professional.

  Response from the owner

  Thanks for letting us know that you had a great experience, Wayne, and for being a part of the BMO community! Thank you, BMO Digital Care Team

• C

  Cal Scott
  1

  Awful bank. It's just a bank. No reason to travel to meet these people. Totally unqualified team practicing banking.