BMO Harris Bank N Main St, Janesville

BMO Harris Bank Reviews

• C

  Carla Bosma
  3

  Update: things have improved. Now able to do banking in the lobby. Service has much improved. I really didnt want to change banks. Getting back to the good service. However they changed the seating and the chairs are to low makes it very difficult for someone with my mobility to get up and down. Lobby only open by appointment. Thats not for general banking. Most customers are still having to do all their banking outside. So apparently the less money you have the more likely you are to pass covid19..ENOUGH IS ENOUGH. Other banks never closed the lobby. .

  Response from the owner

  Thanks for reaching out to us, Carla. We’re sorry to learn of your recent experience at our 100 N Main St, Janesville, WI branch. Your feedback is important to us. As we approach a time when we can safely begin to re-open lobbies, different Regions and Markets will begin to re-open the lobbies with the latest guidance from governments, health authorities and medical advisors that support this action. We do know that there will be a need for some things to be completed in the branch, and we're happy to help! We will keep you posted if and when more information becomes available regarding reopening of branch lobbies. We apologize for the inconvenience caused. Thank You! ^NR

• D

  Dewaine Jeske
  3

  All staff are nice and super friendly to deal with so this isn't an issue. Business closes earlier than all of the other banks. Not open on Saturday. Difficult to set up and use online bill pay services. There are so many undisclosed restrictions that make things difficult but I suppose one can work around these issues over time. Overall they are a good bank, no complaint there, it's just things need to be easier to navigate on the phone application and on their site. Definitely would recommend this bank to friends and family.

• G

  Gary G
  1

  Terrible drive through hours of 9:30am to 4pm. Then they close the south side branch. Time to find a new bank!

• F

  Firebirdmama37
  2

  Yes if you just have drive- through you should be open til 5 om or 5:30. And all open lanes should have a teller.

  Response from the owner

  Hello! Thank you for taking the time to bring this to our attention. It is important to us that we ensure that our branches are fully accessible to all customers. We will contact the branch to have this reviewed. If you feel there may be additional details you may not have included, please email us at [email protected] and we’ll have it looked into immediately. Thank you, BMO Digital Care Team

• H

  Heather Vaccaro
  1

  DO NOT GO HERE. THE MOST UNPROFESSIONAL PEOPLE YOU WILL EVER MEET. ABSOLUTELY DISGUSTING HUMANS.

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Heather. We’re sincerely sorry to learn about your recent experience and would like to learn more so that we can ensure that your concerns are addressed. Please send us an email at: [email protected] with your full name, phone number, and a brief description of your experience, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. — BMO Digital Care Team