BMO Harris Bank Broadway, Crown Point

BMO Harris Bank Reviews

• B

  BOB Scala
  3

  Maybe bad luck but,,, Every time I go to this branch there is a line and one of the tellers is doing drive through and front teller at the same time?? Was there a couple days ago and 5 oeople in line, one front teller and of course a lady in her office on the computer. I know she saw how backed up it was because I had to stand in her door jam while in line! People work and are busy and don't expect to be late because they STOPPED IN to get some of THEIR CASH...

  Response from the owner

  Hi Bob. We’re sorry to learn of the wait time you experience at our branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• B

  Bonnie Ramsay
  1

  My husband and I came in to speak to a banker. We were initially asked to take a seat and someone would be with us shortly. We then were told by the banker from her office that she would be with us in minute. Twenty minutes later we left! Very unprofessional...we won’t be back!!

  Response from the owner

  Hi, Bonnie. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had while trying to speak with a banker at our Crown Point branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• M

  M. M.
  5

  I took my elderly dad here to take care of a few things. The bank associates starting from the tellers to the bankers couldn't be any kinder. They were friendly knowledgeable and efficient. Good management is always seen and felt through the staff. Thank you BMO for your great service.

  Response from the owner

  Thanks for letting us know that you had a great experience, and for being a part of the BMO community! We will share your wonderful feedback with our team! Thank you, BMO Digital Care Team

• J

  Jackie Brand
  5

  Everyone is always so welcoming. Fawn Roche is my favorite 😁

  Response from the owner

  Thank you so much for your kind words, Jackie. We really appreciate you taking the time to share your experience with us! Thank you, BMO Digital Care Team

• A

  Abe Almager
  5

  Hands down best place to bank! All the staff are helpful and amazing.

• P

  Patty Cowser
  1

  Does anyone answer the phone?? Been trying to reach someone for 30 min. It keeps going back to automatic message. Very Frustrating!!!

  Response from the owner

  Hi, Patty, We’re sorry to hear that you’ve been having trouble reaching our Crown Point branch by phone, and would like to help. Please email us at: [email protected] with your full name and phone number, along with the details of your request if assistance is still needed, and we’ll give you a call. Thank you, BMO Digital Care Team