BMO Harris Bank S Oneida St, Green Bay

BMO Harris Bank Reviews

• E

  Erin Peterson
  3

  Whenever I call to speak to someone I have to call a least 15 times for someone to answer. I’ve called 8 times today with no answer, frustrating is all. And this is an on going thing I’ve noticed. Guess I’ll just hop in my car and stop in so I can speak to someone. Everyone is always very friendly tho.

  Response from the owner

  Hello Erin, thanks for reaching out to us regarding your experiences. We’re sorry about the delays in calling you back and would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• L

  Laura Delatorre
  3

  Overall I have not had issues with this location; usually everyone here is kind and efficient. However, today as I made a deposit there was an older lady with short blonde hair working the drive thru that was very snooty and rude. Hopefully the others don't catch her poor attitude

• M

  Madison Smith
  1

  Horrible branch of the bank. The staff does very very little to help or actually put the client first. There is no understanding or human element to any concern or question I have had about my bank accounts, or how they can further assist me. After I've used up my personal checks I will be closing my account here.

  Response from the owner

  Thanks for reaching out to us, Madison. We apologize that we have not been able to meet your expectations in this instance. We will forward this feedback to the branch for their review. If you wish to be contacted to discuss further, please send us an email to: [email protected] and we’ll arrange for you to be contacted. Thank you again for bringing this to our attention, as your feedback is important to us. Thank you, BMO Digital Care Team

• K

  Kyle Haas
  2

  good service whenever I go, but am disappointed in the Covid hours. BMO is the only bank in the area that decreased their drive up hours. Poor customer service.

  Response from the owner

  Thanks for reaching out to us, Kyle. We thank you for your feedback. We are aware that our customers may face different time constraints, and are working to ensure that our branch hours of operation are set at a reasonable time frame to serve all customers accordingly. Thank you, BMO Digital Care Team.

• D

  Debbie Burden
  5

  We had a problem with the corporate office, and Melissa and her team at this branch went above and beyond to help us resolve the difficulty. They value their customers. Thanks, Melissa!

• P

  Phil Licary
  1

  Awful service on multiple occasions, I often leave with a desire to switch banks. I probably should.

• R

  Robert Potter
  1

  They charged me $5 to use their ATM.

• B

  Becky Holland
  5

  Answered my questions and explained options effectively. Thank you!

• D

  Dave Miller
  1

  Too many fees and rude tellars

  Response from the owner

  Hi, Dave. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our BMO Harris Bank branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team Sincerely, BMO