BMO Harris Bank W Wisconsin Ave, Milwaukee

BMO Harris Bank Reviews

• B

  Bill Fick
  1

  No Bathrooms for me. I have been a BMO customer for many years. Having multiple locations is a great way to be anyplace and walk in to be treated like a valued customer. I travel all over the Milwaukee area on a regular basis. If I need to use an ATM they have me covered. At some point this morning I drove into the Wisconsin ave. location. I had visited that branch 10 times over the years. I walked in and made eye contact with the security guard. I asked to use the restroom. He directed me to the teller line. After I spoke to the teller she stated that they have no public restrooms. Fine, I said I am a customer. She then saw my Drivers Lic, BMO Credit card, & BMO debit card. I guess she them sent a message to the Manager and I was told that Taco Bell has public restrooms. This is an easy choice for me. Time to find another Bank. Insulted beyond words. Maybe I will invest in Taco Bell.

  Response from the owner

  Hi, Bill! Thank you for taking the time to bring this to our attention. We apologize for this experience as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to confirm if this is permanent and to discuss alternative options for your future visits, if necessary. Thank you, BMO Digital Care Team

• j

  jamaa ali
  1

  I was there I called them for to open a account they told me to come in when I get there I told them I called about a coconut she get mad she was asking her coworkers who answer he’s phone she told whem don’t ever do that in front of me she asked me to white 5 minutes I was within for 26 minutes whey was just. standing and talking not doing nothing after that she told me you need to have a appointment for next time today we are busy we can’t do it

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Jamaa. We’re sorry about your recent experience and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Dave Wiese
  1

  Employees were extremely unhelpful. They told us to take a seat and wait for someone to help us, and after a half hour we left. They were not busy at the time either. Worst customer service I've ever experienced at any bank. I'd avoid this place at all costs.

  Response from the owner

  Hi, Dave. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• C

  Chris Harris
  1

  Always only 1 teller. Nothing goes smoothly here.

  Response from the owner

  Hi, Chris. We’re sorry to learn of the wait time you’ve recently experienced at our Wisconsin Ave branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team