BMO Harris Bank N Sheridan Rd, Chicago

BMO Harris Bank Reviews

• D

  David Olson
  4

  This branch and its staff have always been as helpful when I have needed in-person help. However, do not get a BMO account for any reason. In the short time I have had them I have been accused of fraud twice (both inaccurate claims), had multiple insufficient funds charged due to their deposit requirements and thousands of dollars from a legitimate source held for over a week now making me miss payments, rent and unable to buy other necessities. All calls have been met with disdain from their employees (unless sent straight to their voicemail) and my two emails have been ignored. Please everyone—do not get a BMO account.

  Response from the owner

  Hi David, thank you for providing us with your rating. We are happy to hear your in person in experiences have been helpful. However, If you have any additional feedback you can share to help us improve our customer experience through other channels, please email us at [email protected]. We look forward to hearing from you! Thank you, BMO Digital Care Team

• M

  Mariah McGregor
  2

  Deeply disappointed with the service and reliability of this branch! It took me no fewer than four trips to this branch to open my account all because the manager didn't properly send in my personal information. They are also closed randomly with no explanation. Only one of the tellers was even remotely helpful, I'd advise going to the Andersonville branch instead.

  Response from the owner

  Hi, Mariah. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• C

  Christmas Flowers
  1

  This location drains me. I loathe coming here. Not only do they never help me, they literally make everything harder for me. The only time I got the attention I needed was when they tried to talk me into opening up a credit card, that only lasted so long as well. Was dismissed. Cool bank, just really disdain this useless location. They give so much misinformation, it’s like, why do you all even exist? Sucks I have to go out my way to another branch to get the help I need. Avoid this location. Not even cause of my experience, it’s others who feel the same as well. Now I understand.

  Response from the owner

  Hello! Thank you for taking the time to bring this to our attention. We apologize for the experience you’ve had as this is not how we want our customers to feel about our services. Please email us at [email protected] with your phone number, and we’ll have the branch manager reach out to you to discuss the matter further. Thank you, BMO Digital Care Team

• L

  Ladale Phillips
  1

  This is the worst location I've ever been to they they do not help you The lady that works there didn't help me complete anything with my account She was asking for personal things that didn't have anything to do with my account who ever lives in that Neighborhood with this bank please do not go there no wonder it's always empty very bad Is very unsatisfying in bad customer service🤬

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Ladale. We’re sorry to hear this and would like to learn more so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• S

  Sabrina Perocevic
  2

  The staff mean well and are polite, but everything takes multiple phone calls, visits and requests. There is never follow up unless you, the customer, do it yourself. A bit frustrating.

  Response from the owner

  Hello Sabrina. We’re sorry about your recent experiences. We would like to learn more so that we can improve our service and help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• D

  Dalton McBride
  1

  First bank I've had that has caused serious issues with me depositing my checks or disputing fruad. Do not bank through them!!

  Response from the owner

  Thanks for reaching out to us regarding your recent branch experience, Dalton. We’re sorry about your recent experience and would like to learn more, so we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  Andrew Hildner
  1

  BMO has had a pretty awful computer banking design, now it wants to replace real life tellers with this "smart" Location