BMO Harris Bank S Cicero Ave, Cicero

BMO Harris Bank Reviews

• M

  Marquita Chris
  1

  Overall let me just start by saying if you are African-American this is not the branch for you. I went there & I was treated very unfairly and very poorly. The staff there are so unprofessional and need to go back to training.

  Response from the owner

  Hi Marquita, I'm sorry to hear that you're feeling this way, as this certainly doesn't reflect our values and the service we strive to provide to all of our customers. We'd like to learn more about your experience and look into it for you. Please send us an email at: [email protected] with your full name and phone number and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• A

  Angie
  1

  Very very unprofessional, went 3 times no manager, then set an appointment to speak with manager, when I got there she was on lunch! Ask me to scan documents and email them back to her, never heard anything!

  Response from the owner

  Hi, Angie. Thank you for taking the time to bring this to our attention. We apologize for the recent experience you’ve had at our Cicero branch, as this is not how we want our customers to feel about our services. Please email us at [email protected] with your name and phone number, and we’ll arrange for you to be contacted. Thank you, BMO Digital Care Team

• A

  Alvino Javier
  1

  Phone says it closes at 1 pm drive thru when I get here 1230 and it's closed! Also fix First Lane closed sign in drive thru ur a bank u have all the money all the power to have things 💯 done! ATM no withdrawals too a waste of time coming to this Bank!

  Response from the owner

  Hello Alvino. We apologize for your recent experience. We would like to learn more so that we can help find a resolution to any remaining issues. Please send us an email at: [email protected] with your full name and phone number, and we’ll arrange for you to be contacted. Thanks again for bringing this to our attention, as your feedback is important to us. – BMO Digital Care Team

• r

  rapido Onestop
  5

  Best employees ever. I make pretty big deposits a couple times a week and at times I’m short or over. They are always all so nice, I don’t get the whole “for these amounts you need to come in” and I appreciate that because I normally have my baby with me and rather stay in the car in bad weather. Once again great customer service and amazing humans.

  Response from the owner

  We are pleased to hear that you had a great experience! Thanks for taking the time to share your experience and for being a part of the BMO community. We will be sure to share your feedback with our team. Thank you, BMO Digital Care Team

• V

  Victor M
  1

  My review is not for the members of the branch, but rather for the corporate attitude of the bank, who tries to cut its costs and lets its clients wait long time. Only one banker present, who works with a client for 30+ min is way too much. I came to do an urgent wire, at a time when there was only one other person present and needed services of the cashier, and waited for over 20 minutes...I couldn't wait any more as I was supposed to be at work...I would rather use the services of my business account at a different bank and pay some extra $ than waste my time.I will move all my accounts from BMO, and suggest anyone else to do the same.

• L

  Latoya Blanks
  1

  This place is the worst ever! Every time I come in here its 3 bankers and only 1 working while everyone else just sitting around doing nothing. Wait time over 30minutes for nothing

  Response from the owner

  Hi Latoya. We’re very sorry to learn of your recent experience at our BMO branch. Please send us an email at: [email protected] with your full name, phone number, and a brief description of what had happened, and we'll arrange for you to be contacted to help resolve any remaining concerns. Thank you for taking the time to bring this to our attention. Have a great day. Thank you, BMO Digital Care Team

• M

  Maritza Temores
  1

  There is ALWAYS ONE teller and like 3-4 personal bankers! If the line is crazy they are just sitting there watching! They will not help you or ask if you need anything! If you ask them something they act like they are doing you a favor with attitude. Typical wait time 35-40min minimum on a FAST DAY ! It’s a joke! I try avoid this location as much as possible!

• S

  Suzanne M Cervantez
  5

  We've been with yous since 1997.Great & friendly tellers , I know them like family. So far no problems, I feel comfortable and safe when I go in your bank. Thank you BMO. Happy Holidays🎄 to all, from the CERVANTEZ FAMILY. 🌟🌟🌟🌟🌟

• E

  Erika Mata
  1

  I literally been in line for 40minutes for a simple change order.

  Response from the owner

  Hi, Erika. We’re sorry to learn of the wait time you’ve recently experienced at our Cicero branch. We will forward this feedback over to the branch manager to ensure that we are meeting the needs of our customers. Thank you for taking the time to bring this to our attention. Have a great day, BMO Digital Care Team

• D

  Dennis Jardeleza
  1

  Good luck trying to do banking during lunch. They only have one banker who's out to lunch. Awful management