Blue Bridge Financial LLC Freedom Dr, Reston

Blue Bridge Financial LLC Reviews

• T

  Taylor M
  5

  Great business, excellent service, transparent terms and conditions. All negative issues stem from a 3rd Party (Dealer/Vendor or Loan Broker). Blue Bridge enforces the contracts that the customer signs. All I can say is this; ask your loan agent if the loan is simple interest like your mortgage, and if so, ask them to put that in writing. It won't change the contract, but it will allow Blue Bridge to determine whether or not to continue their relationship with that 3rd party partner; preventing potential future misunderstandings. You'll notice that Blue Bridge Financial has the least amount of negative reviews compared to positive. Any other company is loaded with these "bad-actor" comments. This is because Blue Bridge Financial has undergone changes in management, and goes above and beyond in vetting their partners. Blue Bridge is constantly monitoring their partners portfolio performance, and feedback from customers, in order to keep the miscommunications at a minimum, Which looks like the case here.

  Response from the owner

  Taylor, thank you for your feedback. We do our best to help facilitate the entire process, even when working with third parties. We hope to be able to assist your business again in the future.

• R

  Ronnie Szydzik
  1

  DO NOT WORK WITH THIS COMPANY. the worst customer service I have every had to deal with. After making 2 payments last month after numerous phone calls demanding payment from A Karla I then received certified mail saying I was in default...I emailed asking for clarification on this with no response from Karla. Now this month they tried to take automatic payment on a holiday weekend so my bank declined it so today I receive another default letter with more threats. (A simple phone call would have done) When I call to set up payment Karla is extremely rude so I ask to speak to a manager Wes who is equally as rude and even hung up on me. I'm sick of being threatened and have never dealt with anything like this after financing multiple semi tractors and trailers in the past with different companies.

  Response from the owner

  HI Ronnie, we are sorry to hear you did not have a good experience with your financing need. Thank you for taking the time to provide a review. Our team works tirelessly to provide personal and helpful services to our applicants. I encourage you to email [email protected] to let us know at what point you felt the process broke down. We are dedicated to improving our services based on specific feedback about how our process may have been left you frustrated.

• M

  Melissa Lippy
  1

  If you are in a hurry for your money this is not the place to go it will take you 3 to 4 weeks to get your money and even longer to get your Title. They lack in communication skills and I really don't feel like they know what they're doing or it won't take so long to get your money

• A

  Anthony French
  1

  Getting alone was really good but after work when they lose your title and I can't call you back when you need your help and you gotta Chase everybody down to get a question and answer and finally get it too much I get good at 2 months later after you were told you to have your title in a month and I've ended up making 5 phone calls from 2 days to get ahold of somebody to get the answer

  Response from the owner

  Anthony, thank you for sharing your experience and we are sorry you had difficulty with our customer service system. Our system has been recently upgraded and contacting customer service should no longer be a problem for our clients and partners.

• W

  Willene Forfar
  5

  I have had good experiences with blue bridge. They are fast and efficient. I didn't have to miss any work or make any appointments. They know how to utilize the technology that is available to speed up the process of loans. My rep was Stacy, she was amazing. Always answers when I called and got questions answered or any issues resolved very quick. I have used there service in the past and wouldn't hesitate in the future

  Response from the owner

  Hi Willene, thank you for your positive post. We value working quickly but being personal with our clients so that needs are met and expectations are clear. We hope to serve you again soon!

• M

  Megan Haley
  5

  We had a prior loan with Blue Bridge Financial and were recently sent an email asking if we needed additional financing. It just so happened that we were looking into the purchase of additional equipment. We contacted Stacy @ Blue Bridge and let her know we were interested. It was quick, painless process with superior customer service and at a great rate. Stacy has met every need, answered every question and made the process easy. We will definitely be doing business with Blue Bridge again!

  Response from the owner

  Thank you for your review, Megan. Our agent work hard to ensure each client is satisfied and has the best loan program to fit their needs.

• M

  MARCUS REDMON, CHA
  5

  I enjoyed the journey with these folks. They made everything seamless, and the most important thing is they are so professional. Connor Kobis is my first and favorite contact. He is simply aggressive in assisting. He is personable and thorough. I have worked with other firms of Blue Bridge's nature; however, I do not have the same experience to report. As a consultant who works with many Owners and Operators in need of financing for specifics of a project, I will always recommend Blue Bridge.

  Response from the owner

  Thank you! We are looking forward to assisting with your other hotel projects in the future!

• C

  Camila Ramirez
  5

  Excellent service and attention to detail! The team at Blue Bridge was extremely helpful securing a loan for our RV rental business. Stacy was a pleasure to work with and answered every one of our calls / questions instantly. If it wasn't for her, we might have gone with another company. Thank you! Maria was also so helpful with our vehicle titling and registration. Thank you Blue Bridge!

  Response from the owner

  HI Camila, thank you for your positive feedback. Our agents work hard to ensure each client is satisfied and has a good experience in securing the funds they need to grow a business.

• M

  Michelle Graves
  1

  Don't do business with these guys the only reason I would give a one star is because you have to in order to write a review. I was assured that there would be no early payoff fee and just like the other folks here I was charged interest up front. I was also told if paid off early I would receive a discount on the payoff. Not true either. Blue ridge is a crooked dishonest bunch of folks. No wonder small business has such a hard time making it with sharks like blue bridge out there ready to take everything they can from us.

  Response from the owner

  Spoke with the customer, deal came in through a third party source and all issues were unrelated to the services of Blue Bridge Financial and were directed towards the appropriate party

• R

  Rosie Valenzuela
  5

  Blue Bridge Financial provides a great service. We got a loan from them for a Machine that we needed in our shop and they were extremely helpful throughout the process. Connor Kobis helped us tremendously and answered all the questions that we had. i would definitely recommend going with Blue Bridge Financial. They offered some of the best service.

  Response from the owner

  Rosie, thank you for your feedback. We value knowing that our clients are satisfied and that our service is helping America's small businesses grow and thrive. We hope to assist you again in the future.