Block Advisors Immokalee Rd, Naples

Block Advisors Reviews

• L

  Laurel Albair
  5

  We've been H&R Block customers for 48 years and have always been more than satisfied with your service. Over the years we have had to change offices and preparers for a variety of reasons, moving, upgraded needs, retirements, and we've always found the service to be first rate. We can't compliment our preparer of the last two years enough. Kristen Victory of HR Block Advisors on Immokalee Road in Naples, Florida was friendly, professional and efficient. We will not hesitate to ask for her again next year.

• M

  Max Wild
  1

  Did an incompetent job, which requires filing an amended return. Met with the preparer who was unable to correct the error saying it is the fault of the software which he didn't understand and couldn't fix. Discovered that he overcharged based upon the chart of fees, which he showed me but would allow me to copy of photograph. Sneaked in an agreement with block in the manner in which he asked me to sign. Refused to issue a refund of the fee charged for the incompetent return, not to mention the value of my lost time.

  Response from the owner

  Max - Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.

• M

  Mary Ann Marsello
  5

  My advisor Colette was very helpful with advice for this year's return and advice regarding next year as well. Issues came up that I was unaware of and were explained to avoid these issues in the future. She made the tax return experience very easy and comfortable.

• D

  Dianne Perez Martinez
  5

  James Travers inspires trust since the moment you meet him. He listenes and explaines everything. He worked in a timely manner and went above and beyond to provide me with exceptional service. He showes that he truly cares.

• K

  Kevin Oomah
  5

  James Travers was incredibly friendly, knowledgeable and saved us thousands in returns. He made himself available beyond any expectations we had for an accountant.

• E

  Elizabeth Conley
  5

  I trust block advisory to do all my tax refunds its always quick & easy leaving with no worries everytime

• R

  Rosemarie Caruso
  5

  I enjoyed working with Kristin . If I come back next year, hope to see her again.

• R

  Rebecca Chandler
  5

  Kristen Victory Helped me so much. i am very happy with the service i was provided

• D

  Donna Woleslagle
  5

  Our tax advisor David MacFarlane was knowledgeable and prompt.

• p

  phillip garber
  5

  I have used Block for several years. I felt very confident in Thomas's help.