Big Rock KangaROOF Ranch Blvd, Little Rock

Big Rock KangaROOF Reviews

• G

  George Petrov
  5

  I strongly recommend Big Rock KangaROOF. I called the office regarding a roof leak at my house, which is located near The Ranch. One of their employees came to my house and inspected the roof. The roofer found a hail damage. We filed a claim with the insurance company and roof was replaced the following week. Once again, I strongly recommend them if you have any issues with your roof.

  Response from the owner

  Hey George thank you for all your business and for the great review!!

• K

  Kim Seale
  5

  Our roof had a leak that wasn't found by 2 other companies because they didn't take the time to enter the attic. Kangaroof returned the first call within minutes, arrived early the next morning, went from roof to attic until they found the damage, met at the house when the insurance agent assessed and approved a new roof, and we had a new roof within a few days of the first phone call!!! I spoke mostly with Jeremy and he responded quickly to every call or text. Very kind and professional, fast service, and the roofing crew did a great job! Thanks, Kim/Todd

  Response from the owner

  Thank you so much for the wonderful review and also for your business. Please give us a call if we can do anything for you in the future.

• K

  Kirstin Carter
  1

  The people that work for this company don’t know how to run a business. They don’t even answer phone calls or simple questions. The people that run the front desk change every other week so no one ever knows what’s going on. They throw their employees under the bus and keep every penny they can from every customer. I wish we had never met anyone from this company of crooks. I would advise everyone to use ANYONE else.

  Response from the owner

  I am sorry you feel that way but we don’t have you as a customer can you please provide us with your service address to address the complaint

• P

  Patrick Foshee
  5

  Very good company to deal with. Very informative and professional in all regards from the beginning to finish. Vance was a pleasure to work with and after the installation was complete, he made sure that there were no loose ends and all aspects of the job was done correctly...Very good at paying attention to details. Good work, Good people.

  Response from the owner

  Patrick thank you for your business and the wonderful review.We really appreciate it!!

• R

  Robert Tallman
  5

  Absolutely recommend this company to all! Kenny did a great job from day 1 - he explained the entire process and how it all comes together and it all went just as he said! The crew was outstanding! Did an outstanding job of installation and detailed clean up as well!! Great Team - Great Company!!

  Response from the owner

  Thank you Robert for the business and the good review!!

• D

  Doug Martin
  5

  I highly recommend Big Rock Kangaroof. The guys were very professional & did a great job. Went above & beyond on the job. Walk my entire roof, after finishing the job hired to do, & spotted a few broken shingles. They quickly replaced them. I never ask for them to do that. Was pleased that they did that for me. If you need repair or complete roof, give them a call. Great people! Robert Martin

  Response from the owner

  Thank you so much for the business and the kind review.

• C

  Cassandra Jackson
  5

  Vance was incredible. He came and made sure the inspector did his job properly and kept in contact with me throughout the insurance process. I told all .my friend and associates to give him a call

  Response from the owner

  Thank you Cassandra for the business and the great review!!

• M

  Marcus Evans
  5

  These guys are great. I had been having problems with my roof and had other roofers come out to fix it only to have the same problems continue. These guys came out, fixed the problems and didn't charge me an arm and a leg. Very professional, courteous, clean, and hardworking. Very refreshing to meet and do business with an honest business for a change.

  Response from the owner

  Marcus, Thank you very much for the kind words and your business!! Let us know if we can be of service again in the future.Todd

• S

  Sherry
  5

  This company is by far the BEST! the gentleman we dealt with Ryan was the most honest, punctual among so much more. We had received 5 other quotes before Ryan could get to our home he knew ours was not an insurance claim but we didn't tell him our previous quotes. He beat all the others from 1500.00 to 2000.00. The quality of work is great our house looks so much better just from the roof! I could go on for days about Ryan and this company.They are THE BEST! at least call before.you sign a contract with any other company it is definitely worth the time you might have to wait until they can get to you for the quote (3-4) days! The clean up they do is unbelievable.I can't say enough good things about this company!

  Response from the owner

  Sherry, I just realized we never responded to your review.I’m sorry! Thank you very much for your business and the great review!!

• G

  Gary Miller
  5

  They took an on-going concern for us completely away! BRK quickly, efficiently and properly replaced our roof and gutters. Work was done perfectly and they scheduled and carried out the work very quickly. Best part was the up-front counseling. We were concerned with the insurance process (and expense), but they helped make all of that move smoothly and was very good news for us financially.

  Response from the owner

  Thank You ProSmart for the great 5 star review! It's all about what our customers say about us. We strive to be advisors in the roof business and empower our customers with every step in the process. Whether it's an insurance claim or a self pay project you will have all the knowledge you need to make an educated decision. Thank you for doing business with Big Rock Kangaroof.