Bellco Credit Union Green Valley Ranch Blvd, Denver

Bellco Credit Union Reviews

• P

  Patrick King
  1

  What a horrendous experience I had on 5/25 trying to simply use a notary and I am a member. Rudest SOB I’ve ever encountered in my entire life. I’ve had better service at 7-11. I expect more from a financial institution where I store and move thousands of dollars. Pathetic. Seriously considering moving everything due to this. I emailed member services yesterday with specifics. Feel free to response there.

  Response from the owner

  Thank you for taking the opportunity to write a review. We are sorry to hear of any frustrations! We understand someone has been in touch with you, but if you need anything additional please email [email protected]. -Shelby

• R

  Robert Sandoval
  1

  The branch manager at the Green Vally Ranch location is not helpful at all. My first experience I was going to open an account and I had a check that was made to my spouse and myself. My spouse had endorsed it and I endorsed it last. I have worked in banking/finance and I know that whoever signs last can negotiate the check. The branch manager said he could not accept it as it was signed by my spouse and they were not present. Needless to say, I took my business to Chase and they accepted the check no problem. The next time I went in I needed a notary and he had us sit at his desk and reviewed his computer then told us he only had one person that could do a notary but that she was busy. He had pointed to her and she was alone in a office. Not sure why the branch manager couldn’t do the notary or why the other employee could not take 5 minutes to help. The customer service at this location is not good go somewhere else.

  Response from the owner

  Hello, Robert. Thank you for sharing your review. We apologize that you did not experience the level of service that we intend to deliver. We take member feedback seriously and have shared this with a member of our management team. So that we may learn more, and improve, please consider sending us an email to [email protected] with your preferred contact information. -Ashley

• R

  Renee G
  5

  The employees at this branch appear very well trained, they seem to enjoy their jobs., They focus on member services. I appreciate the friendly and professional atmosphere. The Branch Manager, is very friendly yet very professional, all the while focusing on products which will assist me with my specific financial needs. He took his time and explained to me, the benefits of the products offered at Bellco. Thank you!

  Response from the owner

  Wow, we love to hear these things, Renee! Thank you for taking the opportunity to share your recent experience at our new Green Valley branch. Cheers!

• J

  Jason B
  5

  Applying for HELOC. Was a hiccup in the beginning but Sofia was able to quickly help and address the issue. Been a long standing customer of Bellco, will continue doing so. Thanks Sofia

  Response from the owner

  Hello Jason, thank you for this wonderful review. Though we are sorry to hear about any issues early in your application process, we are happy to hear about the positive service you received from Sofia. We look forward to sharing this with her and with her manager. Thanks again, we appreciate your membership. - Ashley

• V

  Valeriya Shepherd
  3

  Went thru DU teller today thinking Bellco was an co op location for deposit, at least it’s listed as one but been told that Bellco doesn’t allow deposits for other credit unions anymore and been sent to atm. Not that we ever go thru teller that often but would be nice to know that they are not co op branch. 🤷‍♀️

  Response from the owner

  Thank you for your feedback Valeriya. We're sorry you weren't able to access the services you wanted and for the inconvenience any changes may have caused.

• D

  Derrick Ilse
  2

  The employees always park their gas cars at the ChargePoint charger 👎🏼

  Response from the owner

  Hi Derek - Thanks for taking the time to write a review and let us know. We will pass this feedback along. Thanks, Ben.