BCI Financial Corporation Highland Ave, Cheshire

BCI Financial Corporation Reviews

• J

  Julia Klausen
  5

  I've had a car loan with them for four years now. Anytime I have a question, they are responsive and very helpful. Even the people I've dealt with over the phone are very kind.

• C

  Christine Berry
  2

  Experience was fine when getting the loan and while paying it off, but then really went downhill once I chose to refinance. I refinanced through Wells Fargo who paid off my loan with BCI at the end of December 2017. Yet BCI still auto-charged my bank account on January 2nd, 2018. I contacted them that day about it and they said the money would be refunded since my balance was $0 with them. I have called them 3 more times since then (it has been 15 days) and I STILL have not received my money back. They claimed during the last call that I would definitely receive the money on January 12. Alas, that has not happened. It would be great to have my money back.

• T

  Tiara Jeter
  1

  I have a auto loan through this company its been 4years.All payments on time. SO yesterday i tryed to trade in my car and was denied!!!! I was so shocked!!!( BECAUSE IVE BEEN PAYING ON TIME!!!) The car dealership told me they said they didnt wanna deal with me anymore because my credit dropped! I felt that was so unfair my credit dropped due to me Having Emergency Heart surgery after having my second kid! I was very sick after so some bills got behind. Hey if im sick what can i do!!! After paying my car off i will never use BCI AGAIN! & will not recommend them to anyone!

• P

  POP CORN
  5

  So far I’ve had wonderful, fast, professional and prompt service. Pleasant staff. Would highly recommend.

• J

  J Garry Volcy
  4

  My experience with BCI Financial was great! I will recommend BCI to anyone who is looking for an affordable auto loan.

• J

  John Mulrooney
  1

  This company sends ZERO documentation to customers. Then when there is an issue, takes ZERO accountability. Then when you have inquiries, they have no idea who you are... and take WEEKS to return calls. But they have no trouble taking your money every month... NEVER again.

• J

  Jason Z
  1

  Had a auto loan from BCI bank and I used their direct withdrawal process to remove money from my bank account for 3+ years. Recently I traded in that car and the auto dealer paid off the remainder of the loan. About A week later I was checking my bank account and found that the bank was still taking the funds for the past car my new auto dealer paid them for in next day mail. They told me I have to go on the website and cancel the payments. I was like "why don't you stop taking payments after you reached the full loan amount?" They said "the borrower must cancel the payments."

• A

  Amadeus
  2

  Way too many fees. I have never had a company like this. And you casnt set up auto pay online without fees every month. Customer service has been ok so far, that's why im giving 2 stars. The rate is low too. But DAM for me to give 2 stars a company it has to have bad policies... I almost always give high ratings unless low ratings are truly warranted.

• B

  Betty Irizarry
  1

  TERRIBLE, TERRIBLE, TERRIBLE. Very rude and unprofessional. If you’re behind a month, they email you and call every single day and threaten to take your vehicle away. Robert has a terrible attitude even through email. They treat you like garbage. Please avoid them! I cannot wait to finish paying my car so I won’t have to deal with them anymore. Worst auto loan company ever.

• C

  Colonial Toyota
  5

  Laura H.is a excellent addition to the team at BCi. wonderful follow up and always a pleasure to speak with