BayPort Credit Union N Battlefield Blvd, Chesapeake

BayPort Credit Union Reviews

• R

  Rebecca Knight
  1

  Rudest people around! While i was banking my 4-year old daughter was having a bathroom emergency . They refused to let her use the bathroom! Luckily navy fed is a lot nicer and has better rates!

  Response from the owner

  Thank you for sharing, Rebecca. We're sorry to hear about your experience. If there is anything else we can assist you with please do not hesitate to reach out. https://www.bayportcu.org/contact/

• S

  Sydney Trammell
  1

  DO NOT get a loan with this bank! They have horrible customer service and lie and don’t do what you ask when they say they did. I previously had a car loan through this bank, and I traded vehicles so the car dealership was about to pay off the rest of the loan I had with BayPort, and I had an upcoming payment for the old loan that I had called to cancel (I didn’t need to make the payment because the car dealership was about to pay the balance off). I spoke with a woman on the phone who assured me she canceled the transaction and I would not have money coming out of my account. The next day, low and behold, the funds came out of my account anyways. When I called to get them transferred back, they said they could not transfer them back to my account, and that I would have to come in and withdraw them myself. I am active duty, and PCS’d from Virginia over a year ago, so I could not just up and travel all the way back to Virginia for this. They said the best they could do is put the funds in a savings account at BayPort and hopefully within 48 hours I could go to a Marine Federal Credit Union and withdraw the funds. This is ridiculous and poor customer service, I wish I would have taken down the female’s name that I spoke with so I could formally report her. DO NOT DO BUSINESS HERE!!!

• K

  Kevin Crawford
  5

  Been baking with Bayport since 1996 when they were still NNSECU. Great people and awesome service always.

  Response from the owner

  Hi Kevin, thank you for your review and your membership. We are thrilled to hear you are receiving such great service. If you need any assistance, please do not hesitate to reach out. www.bayportcu.org/contact/

• L

  Lynn E
  2

  Not everyone but the workers here are rude and unprofessional. A few are short with their customers

  Response from the owner

  Hi Lynn, thank you for your review. We're sorry to hear that you are not pleased with your experience. Is there something specific you need assistance with? Please reach out and let us know how we can help. https://www.bayportcu.org/contact/

• t

  thomas jones
  1

  Very slow, it is rare that you will be able to get in and out quickly. It's also an inconvenience that there closed on Saturday!

• N

  Nephilim Nistarim
  4

  Wait time wasn't that bad everyone was friendly

  Response from the owner

  Hi Nephilim, thank you for leaving a review. If you need any assistance, please do not hesitate to reach out. www.bayportcu.org/contact/