BayPort Credit Union Smithfield Plz, Smithfield

BayPort Credit Union Reviews

• E

  ElliebugMaxrags
  1

  Don't recomend going with Bayport at all. Attempting to make any sort of car payment is like pulling teeth to give them your money. If you show up 15 to 20 minutes before they close they will make you wait that exact amount of time before telling you that there is nothing they can do to help and "better luck next time". Will definitely be looking for a new bank to make car payments with

  Response from the owner

  Hi ElliebugMaxrags, thank you for reaching out. If you are still having issues making a payment, our Contact Center is available for assistance and we are happy to help. www.bayportcu.org/contact/

• F

  Faith Pope
  1

  BAYPORT IS THE WORST BANK OUT THERE. The amount of overdraft fees they charge - even when you have $ in your savings but are out of transfers - is INSANE. Switch to Navy Federal, or Langley... any other bank really.

  Response from the owner

  Thank you for taking the time to write a review, Faith. We appreciate helpful feedback. Here at BayPort, we are always here to help. Please reach out to us and let us know how we can do just that. www.bayportcu.org/contact/

• G

  Gregory Platt
  5

  My favorite place to bank. The employees are personable and professional! I love this branch because of the employees.

  Response from the owner

  Hi Gregory! Thank you for the kind review. We are thrilled to hear that you are receiving such great service. If you are ever in need of any other assistance please do not hesitate to reach out. https://www.bayportcu.org/contact/

• H

  Harley Dude
  1

  Sitting at the drive-up window and nobody is answering the buzzer or coming to help

  Response from the owner

  Thank you for sharing, Harley. Apologies for the inconvenience. Our Drive Thru window has been replaced with our new YourTeller ITM Machines. Now, between the hours of 9 am to 6 pm you can simply drive up to the ITM, touch the screen, say hello to your live teller, and start banking. Feel free to reach out if you need any further assistance. https://www.bayportcu.org/contact/

• E

  Elijah Anderson
  5

  I have a fast starter account with Bayport, and I have had now problems what so ever!