Banner Bank W 6th Ave, Eugene

Banner Bank Reviews

• m

  mike larson
  1

  If I could rate it 0 I would for the purpose of Kimberly being the worst teller I have dealt with in my banking career. I can't believe she is employed and in front of customers. The drive thru teller saved the day and was great to work with but unfortunately Kimberly ruined this experience. Use the drive thru of at all possible!!

  Response from the owner

  Hello Mike and thank you for your feedback. We're sorry to hear about your recent experience, but happy to hear that the drive-thru teller saved the day for you. We will share your comments with local branch management for their review.

• N

  Nina Lange
  5

  When I experience an exceptional customer service, I can't let it go unacknowledged. I have been a Sterling/Banner client for about 8-9 years now and I have been treated fairly throughout the years. But today during my errand, I came in the bank with a bag full of coins and was hoping to get larger bills for it. Turns out the branch didn't have a coin counter. So instead of sending me away with my coins, Ms. Kathryn compromised and insisted on counting the coins WITH me. It took us a while to get all the coins counted, but the fact that she took that extra step in assisting me surely made my whole experience exceptional.

• P

  Paul Howard
  5

  I love Banner Bank. They have regular staff. Always friendly. Eager to help and all out a wonderful place to open and have a business account. I don't like credit unions because they never have or keep tellers there. I like familiar faces and I am greeted every time I come in!

• L

  Lala Isis
  3

  Not the friendly home town bank Siuslaw Bank was.

  Response from the owner

  Hi Lala, sorry to hear about your experience, as that's certainly not the experience we strive to provide. I will share your comments with bank management.

• B

  Boss Hogg
  5

  Best bank around .my family has been with them for years and never have a issue and always more than helpful .thank you again.

  Response from the owner

  Thanks so much for sharing your review - we'll be sure to pass along your kind words to the branch!

• A

  Amanda Tabor
  1

  Not competitive in their lending and poor customer service. You can find better rates at a credit union.

  Response from the owner

  Hi Amanda - we're sorry to hear your feedback and would like to learn more. Please call us at 800-272-9933. Thank you!

• M

  Mark Beneventi
  5

  Love the service, friendliness and professionalism of Banner. Moved both my other accounts here. Keep up the good work!

  Response from the owner

  Hi Mark, Thank you for your 5-star review and remarks. We will pass along your comments to the branch, I'm sure they will be thrilled.