Banner Bank S Main St, Colville

Banner Bank Reviews

• M

  MK Rose
  1

  2021 bank deposited over 11k mistakenly into my account. (then removed it 5 days later). 2022 Bank cashed a check against my business account for $800+ written against a different business ( I caught this mistake). I have banked here for over 8 years. Service was great in the beginning, however last few years branch workers are unpleasant to work with, Kettle people are nice. Got to the point I avoided going to my local branch. Hard to move accounts, but I will finally start!

  Response from the owner

  Thank you for letting us know about your experiences. This is not the level of service we pride ourselves on. I have passed along your comments to management and hope you will give us a chance to make things right.

• C

  Crystal J.
  1

  Sign at drive through says closes at 6pm but have showed up many times around 5:30-5:45 and blinds are down

  Response from the owner

  Thank you for the feedback, Crystal. Our drive-thru is open 9 a.m. to 6 p.m. only on Fridays, and it's open 9 a.m.-5:30 p.m. on Mondays-Thursdays. Hopefully, that clears up why we've been closed before 6 p.m. most weekdays.

• A

  Amber “Step mommy to 1” Fast
  1

  Worst experiences ever here. Dont expect any type of help here they bring lazy to a whole new level. Ive only ever had bad experiences here. Do not bank here. This bank literally charges you for doing absolutely nothing. Go to the credit union. Way better. If there was zero stars I would select it.

  Response from the owner

  Hi Amber- We're sorry to hear about this, that's not the experience we strive for. We will pass along your comments to management.

• A

  Anthony Kerans
  1

  Horrible people. The screwed up on my deposits then told me I would have to wait for my money until they had time to correct their mistakes. Thanks, guess I'll go home and get paid tomorrow.

  Response from the owner

  Hi Anthony - sorry to hear about your recent experience at our Colville branch. That's not the service experience we strive to provide and will be sure to share your feedback with the branch. Thank you.

• A

  Angie Fox
  1

  Always very very slow. Never a good experience going there. Love the Banner Bank in Kettle but not Colville!

• D

  Dave Sitler
  5

  Applied for a HELOC, everything went peachy! Thanks for a great job!!

  Response from the owner

  Hi Dave - thanks for sharing and you're most welcome. :)

• j

  jon quinn
  5

  the women are always friendly and helpful.. great bank.

  Response from the owner

  Hi Jon - Thank you for the review and kind words. We are thrilled that you have enjoyed your experience with us. We will be sure to pass along your review to branch management.