Bank OZK Preston Rd, Frisco

Bank OZK Reviews

• R

  Rebecca Cusimano
  1

  Whenever I go here i send my check or deposit up. The. Wait forever. Most of the people are always new and have no clue what they are doing. Go to a different branch or differ bank.

  Response from the owner

  Hello Rebecca. We're sorry you had a negative experience. You deserve the best service possible and it sounds like we missed the mark this time. We appreciate you providing this feedback, as it helps us to provide better service to our customers in the future. Thank you.

• M

  Mark Darkazalli
  5

  five stars for customer service MARIAMA (polite and helpful)she was my officer and she went out of her way to take care of oping a new account with them, very highly commanded.

• B

  Brenda Meyers
  1

  I called for information on purchasing foreign currency. I was put on hold for 10 minutes and gave up!

  Response from the owner

  Hello Brenda. We're sorry you had a negative experience. You deserve the best service possible and it sounds like we missed the mark this time. We appreciate you providing this feedback, as it helps us to provide better service to our customers in the future. Thank you.

• J

  J J
  4

  Excellent staff. Good location. Okay hours. Weekend or extended hours would be nice.

  Response from the owner

  Hi JJ, we are sorry for any inconvenience and appreciate your feedback as it helps us understand where we need to improve. Our branch on Preston Road is open on Saturdays in the drive-through from 9 AM- 12 PM. Thank you.

• P

  Padmaja
  4

  Weekend hours would give a 5star definitely.

  Response from the owner

  Thank you for the feedback and the ⭐⭐⭐⭐ review!