Bank of Texas W Washington St, Sherman

Bank of Texas Reviews

• R

  Rachel Masterson
  5

  Mario was very knowledgeable, easy to work with and friendly. After spending most of my life handling all banking via the internet or phone, this in person experience left me feeling like I have found a good bank to work with going forward.

• D

  David Hesseltine
  2

  Was forced to close my accounts after 30 years out of one mistake I made in an online fraud situation where I lost $2500 . Yes my fault out of ignorance I admit freely my mistake . No effort on their part to savage the situation. It was a policy they said. Paige , the banker that helped me , was extremely helpful and professional. The canceling of my accounts happened from higher ups and out of her hands

  Response from the owner

  David, Thank you for your honest feedback. I'm very sorry we failed to meet your expectations. We hope you can give us the chance to turn your experience around. Respectfully, Stephanie

• W

  William Kile II
  5

  I went inside during the below freezing weather. I was greeted by all 3 staff. I made a deposit and a withdrawal within minutes. A pleasure to be served so quickly! I know I was smiling when I left! Thank you !!!

• C

  Cooper Lyons
  5

  Mario is the Absolute best! No matter if it’s getting accounts set up or basic day to day banking he is always willing to go out of his way to get it done! Since I first opened my checking account and my credit card with mario 4 years ago he has helped me every step of the way and always willing to go above and beyond without skipping a beat! 10/10

• Y

  Yuri Finch
  2

  I've been dissapointed with the recent service I've received at this branch. The tellers don't seem very friendly. On my last visit the teller seemed annoyed that I was depositing $5 worth of coins that were quarters. Then proceeded to just toss my debit card on the counter instead of handing it to me. I've had an account at this bank for several years but the recent service from the tellers has not been friendly. I would highly recommend Chase Bank as the tellers there are always super friendly. Everyone else in the bank seems nice but the tellers not so much.

  Response from the owner

  Hi Yuri, I'm sorry to hear that you were not satisfied with your experience with our tellers in our banking center. If you would like to discuss the issue further, please send us an email at [email protected] with your name, phone number and a good time to contact you.

• J

  Jenifer Cox
  5

  We refinanced our home and it was quick and easy. Everyone we dealt with was extremely professional, helpful and knowledgeable. I highly recommend them for your banking needs.

• B

  Bo “The Money Man” Rogers
  5

  The customer service is amazing! Doing mortgages with the mortgage department has been incredible! This is a smaller bank and they treat people like people!

• S

  Sonja McCart
  5

  Was treated as an important customer, and was given a lot of time while we got my accounts set up. Looking forward to a long banking relationship.

• S

  Stacy Rake
  5

  The team at Bank of Texas makes me feel welcome. I have had business and personal loans and accounts with them over the years and this team consistently provides professional, caring service. So many team members volunteer in our community and that caring attitude is a reflection of your business practice.

• H

  Hannah Wiita
  2

  I have a compromised immune system, and this bank doesn't seem to offer any options. It's a shame. I am locked out of my account and can't get any solutions. Customer support is always busy