Bank of England Mortgage - Indianapolis Allisonville Rd, Fishers

Bank of England Mortgage - Indianapolis Reviews

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  Jessica Wilcox
  4

  As frustrating as it can be to work with a mortgage company, there aren't a lot of patient folks out there who are willing to do what it takes to get the job done. I recently worked with Andy, and he is very knowledgeable and easy to work with. I recommend him and his team very highly. Thanks guys!

  Response from the owner

  Thank you for your review Jessica.

• S

  Sammer
  5

  At Bank of England Mortgage, Zach was my main point-of-contact and was great to work with especially since he always made sure that I knew what was going on in the process. He was very easy to talk to from the get-go and always responded to my questions very quickly. He also made sure that I was getting the best rates that I possibly could and I was very pleased with the outcome. I also worked with Brenda and Stephanie throughout the process and they were very friendly and easy to work with. If I ever need mortgage help in the future, I will definitely be contacting Zach and the team at Bank of England Mortgage first.

  Response from the owner

  Thank you so much for the review! We think Zach, Brenda and Stephanie are special as well! 🙂

• F

  Frank Griffin
  5

  Andy and his team were great to work with and we would HIGHLY recommend him. He was always quick to respond to any questions we had, explained our loan options as things changed, and closed for us quickly during this pandemic. Most importantly, as first-time buyers, we felt we could trust his judgement as he always circled back to our goal budget as we were looking. He seemed to have our financial interests in mind and that made for a great home buying experience.

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  The Ulrich’s
  5

  I have worked specifically with Andy Mears and and Greg Willis many times over the years. They are 2 of the best in the business and I would highly recommend them and Bank of England to anyone looking to purchase are refinance a home. They will take great care of you and educate you along the way on the process.

  Response from the owner

  We think Andy and Greg and their team is special as well! Thank you for taking the time to leave a great review.

• C

  Chris McKnight
  5

  Bank of England Was great to work with. They were quick to respond, knowledgeable with any questions I had, and made the refinance as smooth as possible. Most importantly, they were upfront with any cost that come along with a refinance. Would recommend them to anyone!

• J

  Jerry Malone, Jr.
  5

  Zach was very helpful and informative. He definitely wasn't "pushy" at all in the entire loan process. Being a first time home buyer he basically held my hand leading me through the entire process as smoothly as I could've hoped for. I will definitely recommend him and the entire BOE organization to any and everyone in the near future.

  Response from the owner

  Zach is one of the best in the business and we are grateful you experienced it first hand. Thank you for the positive review!

• B

  Brent Hauger
  5

  They made the whole process easy and stress free. Working with Zack was great. They were in constant communication throughout the process and I always knew where I was. Couldn't ask for a better home buying experience.

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  Tori Phelps
  5

  Darien Nulick was the first loan officer to contact me and follow up through Zillow. I am so glad we chose to work with him! We were put in a difficult situation and had to find a new home fast. He matched us with an amazing realtor who helped us find a home we loved in under a week! Once our offer was accepted, he put everything in motion and we were able to close on our new home in under 30 days! He kept me informed and made sure that everyone from me, the title company, bank, and realtors were getting the necessary paperwork and information needed submitted timely in order to keep the ball rolling. Darien Nulick and Stephanie Smith at Bank of England did such an amazing job of making a stressful situation a positive and exciting experience. Darien and Stephanie stayed in constant contact and I was well informed at each stage of the buying process. There were never any surprises! I appreciate all the hard work that Darien and Stephanie and the Bank of England put in to so that we could own a home we absolutely love!

• N

  Nick Dill
  1

  Classic bait and switch, this company took us for a ride. We refinanced our home with Bank of England because they made us a deal that looked too good to be true, and it was (I know, shame on me). Lance Gebhart gave me his word on several key issues, and I believed him. The closing costs of the loan were much higher than he advertised and our escrow refund was less than half of what he promised it would be. Moreover, he promised he would help out with getting our new homestead property tax exemption squared away with the county, only as soon as the ink was dry on the contract he ghosted me. Better yet, less than two weeks after closing on the re-fi, Bank of England sold our mortgage to Freedom Mortgage, an even worse company. Simply put, Lance Gebhart is a liar and Bank of England is terrible to do business with. This whole process has been a nightmare and I thoroughly regret it.

  Response from the owner

  Nick, you are reviewing the branch in Fishers, IN. I would like to request you to please remove this review and review the actual branch in Cherry Creek, CO so the local reviews are accurate. I apologize for your experience but it looks like your issue is with the Cherry Creek, CO branch. If you need the information for the Cherry Creek, CO branch or if I can assist you to get you in contact with management in that area of the country please let me know

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  Tammy Taylor
  1

  At first our experience was pretty amazing. The loan officer we were dealing with ended up “no longer with the company”. It went through a downhill spiral since then. They lack the ability to communicate with one another, other departments, and is quick to throw ex employees under the bus. Not to mention you can’t get into contact with anyone or get a phone call back unless it escalates to management! Unfortunately we were not approved due to student loans we weren’t aware of which we are getting taking care of and will be back on the market in 6 months to a year. The underwriter advised for us to “give him a call back and I will get you taken care of when your ready” let’s just say not in your dreams! When we become ready rather it be 3 months or 6 months we will be going to our personal banks! I will be sure to tell everyone of our experience. How can you be approved for one home that we turned done due to repairs to all of a sudden not approved for the second home we were ready to buy!!

  Response from the owner

  I'm sorry for your experience but I don't see that you worked with the BOE branch in Fishers, IN. This google review is showing up for the branch in Fishers, IN branch. I ask that you please remove this review and review the actual branch that you did business with. It is accurate that if you have a delinquency issue on Federal debt including student loans then it's impossible to get approved on a Federal loan.