Bank of Colorado S Yosemite St, Greenwood Village

Bank of Colorado Reviews

• T

  Taha Mansour
  1

  If you try to make a bank transfer, expect to be lectured and lose both time and money for outgoing and incoming fees! Inferior customer service and unprofessional employees. I called to inquire about the complicated bank transfer status over the phone, and she started yelling.

  Response from the owner

  Taha, thank you very much for letting us know about your experience. When we fall short of customer’s expectations, we want to know about it. If you would like to speak with a member of the management team please contact our Branch President at (720) 529-5646.

• G

  Gabe Albuquerque
  5

  Joanne and Brittany were able to help me open a business account very easily. Both were very friendly and answered my questions as a new business owner opening an account

  Response from the owner

  We’re happy to hear about your great experience with us. We appreciate the opportunity to serve you.

• N

  Nick Patrick
  1

  This bank describes there values as having "honesty, integrity, and clarity." That is far from my experience with them. I opened an account online, and placed an eft for $2 over my balance to my other bank. I was charged $34 overdraft fee + $4/day overdraft fee. The only way I found out about that was through physical mail 20 days later. If I had received an email notification I would have added funds same day to resolve the issue. I called customer service and they said they don't do anything except reset passwords. Rather, a local branch would be able to address the issue. Local branch says I opened online and have to go through online banking, "she is going to send an email." Then pressing for a phone number I'm told I have to work with the downtown branch and the Greenwood Village branch can't help. I told them I work right next to the Greenwood Village branch and want to work with them, the lady then quizzed me on where I work and what building...nice. So now I'm waiting for a call from another branch, after a number of phone calls and mass confusion. Nobody wants to help, this company is an absolute joke.

• B

  Brad Rinehart
  5

  I have had excellent service with this bank. I can call a branch and have things ready for me when I arrive at the drive-thru, which has been very good with covid now. They do not have all of the big bank nonsense, charges and lack of respect for their customers. My experience has been very good.

  Response from the owner

  Thank you for your review, Brad. We’re happy to hear about your great experience with us!

• M

  Micaela Rae
  1

  I love how this bank handles things as there's a pandemic along the fact that I'm still waiting on a direct deposit of my stimulus check. You CLOSED my acct with out telling me first. Good going BOC. NEVER DOING BUSINESS WITH YOU AGAIN.

  Response from the owner

  Micaela, we appreciate you reaching out to us to let us know about your interaction. We always want to address any issues directly that you have. Please contact our Branch President directly so we can address your concerns. 720-529-5646

• R

  Robert Cardona
  1

  They finally sent my card after 2 months, but then my account is now closed with no warning. Go elsewhere to bank is all I can say

  Response from the owner

  Thanks so much for letting us know about your experience. It sounds like it was less than satisfactory; we would be happy to discuss your concerns. Please contact us directly at (720) 529-5646.

• J

  James Wilkin
  1

  Beware of this bank!!!! Went to the ATM to withdraw $350, I heard the ATM counting the money, no money came out. The ATM went back to home screen, I checked my acct afterwards and the money was gone out of my acct, went into the branch and they basically told me they could not help and would have to contact my bank

• D

  David Whiteley
  1

  If you try to use your account services, expect to be lectured like a child and declined.

  Response from the owner

  David – we appreciate your concerns with your experience, and would love to know more about them. Please contact us directly so we might discuss the matter with you. Thank you for your feedback. Please call 720-529-5646 and ask to speak with the Branch President.

• R

  Robert Wilson
  5

  Nice staff. Haven't had any issues banking here.

• j

  jerry kinzie
  5

  Love this place. Great staff