Bank of America (with Drive-thru ATM) Preston Rd, Dallas

Bank of America (with Drive-thru ATM) Reviews

• H

  Harold Sans
  5

  This is a great branch. Even when it's busy, they do their best to make sure everyone get's serviced in time. All hands on deck all the time.

  Response from the owner

  Excellent! Harold, thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^michael

• L

  Liz Vera
  1

  I'm a store manager from a near by business, we use the Preston / Royal Bank for our business needs, we've never had any issues and customer service has always been good up until the past few months. I assume the ( indian ) guy is a new teller because I hadn't seen him at this location before, but he is rude, has no customer service skills at all and acts like anything you ask him is a problem, smh !!!

• A

  Akash Mathew
  5

  This branch has it! From the teller line (Sohan) to the manager, I’ve never experienced a negative attitude or combative employee. Whatever I have needed to be done for me and my account, has been done.

  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client. ^Rachel

• D

  Danielle Torns
  1

  I tried to come in to cash a bank of america check.. an Indian guy told me they will have to call and verify if the check is real or not before even scanning it or anything. I come to cash checks weekly at different locations and no one had ever did that to me. I was highly discriminated against because I am a black woman. I never use the race card but in this incident I know thats exactly why.

• G

  Garet Feimster
  1

  Needed to close a checking account. Called. Said it could be only be done at branch. Stop by branch at Preston/Royal on 08/31/19. Said they were too busy with 1 guest in location and 4 employees. Standing at ATM, I see person who said they were too busy surfing the Internet.

• X

  Xander Innsbruck
  3

  Convenient location by DAMN are the drive thru lanes narrow!!!! I almost scraped the custom wheels on my 12 year old Porsche 911!!!!! Fortunately, I have $2M, so, I can fix ‘em but DAMN!!!! Watch these curbs!!!!!

• M

  Morrie Nourian
  5

  The best service amongst the branches in north dallas. Total opposite of the forest branch. Jason goes out of his way to help customers while forest lane branch is managed and run by total lazy morons.

• R

  Roland Fischer
  5

  had to go deposit a check and get a temp debit card today, and every one was super helpful, but travis for sure stood out to make it enjoyable and funny. Kudos to him

• D

  D Walters
  5

  This bank has real problems. It has been closed the last several times I needed to go there including today...

  Response from the owner

  Hi. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^alma

• A

  Antonio R
  1

  If you Call this location after 3:30, they will not answer or hang up until 4:00 closing time