Wells Fargo Bank Preston Rd, Dallas

Wells Fargo Bank Reviews

• A

  Andrew Green
  5

  This location is near where I work. I usually do not have much time(most don't), and I am always in and out. They have been able to assist me with an array of services without any problems. I am usually not depositing coins, so I can't comment on the coin-counter....

• S

  Stephen Whitehurst
  1

  I'll start with telling you I don't have a Wells Fargo account. I'm a USAA member for life. And this recent experience with Wells Fargo only reinforces why I'll never bank with them. I needed to withdraw $2400 from the ATM so I stopped at the Wells Fargo Bank. A bank associates directed me to the walk up ATM outside. I proceeded to withdraw $2400 from the ATM which was dispensed in all $20 bills. I had printed receipts for the 3 transactions (at $3.00 A withdrawal) as the ATM limit was $800 per transaction. I then went back inside to exchange 120 $20 bills to $100 bills. It's a little easier to carry 24 bills vs 120 bills. You see where this is going, I'm sure. The bank teller told me the wouldn't exchange the money as I didn't bank with them. I assured her I DID indead bank with them. In the amount of $9.00 in ATM withdrawal fee to access my own money and that all I wanted was to exchange 120 $20 bills for 24 $100 bills. No luck. Oh well. Screw you Wells Fargo!

• P

  Preston “289pettit” Pettit
  2

  the staff is courteous, but they don't have a coin counter! seriously, if you're a bank and you don't have a coin counting machine... THEN YOU'RE NOT A REAL BANK!!!

• N

  Nathan Hanson
  5

  Nathan Bermudez provides excellent customer service Also, Marcus Matthews provides me excellent service every single time

  Response from the owner

  It’s wonderful to see that you’ve had such positive experiences with Nathan and Marcus. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

• b

  bayan noori
  1

  There customer service was bad now is worse...they are not accepting cash only check or money order if you want to send money to your friends

  Response from the owner

  I’m sorry we weren’t able to meet your expectations, Bayan. I’d like the opportunity to address your concerns. Please email me at [email protected] with your username and more details about your visit (no account numbers). Be sure to mention you posted a review on a Wells Fargo location. Thank you. -Nick, Wells Fargo HL Social

• S

  Shea H.
  4

  Always quick and helpful. Very nice friendly staff but parking can be annoying at this location.

• A

  A V
  5

  Good place and great service I don't know why close???

  Response from the owner

  Hi, Alex. We appreciate your feedback. As an essential business, we strive to remain open where we can to serve you, while continuing to prioritize the safety of our customers and employees. Due to coronavirus concerns, some hours of operation have changed and other locations have temporarily closed. Please visit https://www.wellsfargo.com/locator/ to review current branch availability and hours. -Janet, Wells Fargo HL Social